Hands on Network Engineering Manager - 100% onsite

Responsibilities

• Oversee Network Engineering team’s day-to-day operations to ensure that network services, maintenance and outages are managed using our defined operational practices ensuring consistent and predictable service outcomes.
• Hands-on troubleshooting and optimization of Cisco networks and Palo Alto Firewalls
• Develop and document comprehensive technology support, maintenance and lifecycle plans that deliver measurable results; including hardware, software and configuration upgrades.
• Leverage internal Information Security services to continuously define and deliver strong security postures for external and internal customers that adhere to INDG policies, best practices and relevant regulations.
• Manage staff by communicating job expectations; planning, monitoring and appraising job results; coaching and providing regular feedback.
• Maintain staff by recruiting and training employees and developing personal growth opportunities.
• Recommend information technology strategies, policies and procedures by evaluating organizational outcomes, identifying problems, evaluating trends and anticipating requirements.
• Maintain and improve quality service by establishing and reinforcing organizational standards.
• Perform in-depth research to reveal new and better methods of handling functions within the department.
• Participate in the creation and drive the implementation of the overall Engineering vision and goals by supporting and inspiring team members to jointly achieve them.
• Serve as Technical Escalation point for those technologies where a more advanced skillset is required.
• Participate in special projects and perform other duties as assigned.

Qualifications

• A minimum of 7+ years’ network experience, including 5+ years’ network analysis, design, engineering, or architecture.
• Cisco CCNP and/or Palo Alto PCNSA certification or commensurate skills is a plus
• Hands-on experience with Cisco Nexus, Catalyst, ASR, ASA and ISR platforms
• Manages TCP/IP, DHCP, DNS, routing protocols, on Cisco routing & switching platforms among others
• Manages network and monitoring tools, and protocol analyzers
• Develops, manages, and implements wireless and mobility products
• Deep understanding of network related products that include Firewalls, VPN, MPLS, VoIP, and PBX systems
• Demonstrable expertise in physical network infrastructure and security concepts
• Experience designing and implementing secure network architectures in AWS and Azure
• Experience with automation and orchestration tools such as Terraform and Ansible
• Proven track record of process evaluation/improvement, staff development and ability to meet rigid SLA’s.
• Experience creating and managing operating budgets.
• 1-3 years’ people management experience; preferably in a technology discipline.