Head, Engineering Services

Duties & Responsibilities

• Design strategy and technical methodology for the implementation of engineering services, operational goals, and quality to meet and exceed internal and external customer expectations, while driving engineering excellence.
• Responsible for the design of enablers (Generators, Cooling, UPS, Inverters, etc.) for the bank’s operations and IT, ensuring optimal service availability and sustainability across Head Office and branches.
• Drive key performance indicators across engineering deliverables, targeting cost efficiency and timely value realization of projects.
• Design and review operational and procedure manuals for critical engineering activities in compliance with SON, Nigerian Society of Engineers, and COREN standards.
• Direct and review all engineering designs and changes in line with professional standards.
• Develop and implement long- and short-term strategies for energy optimization and management across Head Office and branches.
• Develop and execute engineering project management strategies aligned with professional codes, regulations, and standards.
• Direct and manage project execution to achieve timelines and cost objectives.
• Continuously evaluate business challenges, mitigate risks, and identify cost-effective opportunities.
• Maintain equipment reliability at 99% to improve operational efficiency and ambience.
• Coordinate and manage safety and security systems (access control, surveillance, alarms, building automation).
• Lead electromechanical equipment efficiency and oversee deployment of new applications and system enhancements.
• Monitor and assess overall equipment performance for optimal functionality.
• Ensure compliance with Environmental, Health, and Safety (EHS) policies across all engineering activities.
• Conduct ongoing research into sustainable and energy-efficient technologies.
• Establish long-term technology goals, policies, and procedures aligned with business objectives.
• Design preventive maintenance schedules to extend equipment lifespan and reduce costs.
• Coordinate market surveys to support accurate budgeting for engineering infrastructure.
• Develop and manage engineering budgets, tracking actual spend against targets.
• Participate in pre-qualification of contractors for engineering projects.
• Oversee collection and analysis of equipment performance data to provide management insights.
• Set team performance targets focused on delivery, cost control, and customer satisfaction.
• Manage training and professional development of team members.
• Review performance and drive team motivation and collaboration.
• Maintain strong cross-functional relationships to enhance productivity.
• Ensure periodic stakeholder engagement to promote engineering functions.
• Interface with vendors, consultants, and government agencies to protect organizational interests.
• Manage equipment maintenance strategies through effective SLAs.
• Prepare equipment replacement plans and recommend disposal when necessary.
• Review and approve contracts and bills within authorization limits.
• Provide support as part of the bank’s information security team.
• Approve proposals, expenditures, enforce policies, and allocate team resources.

Job Requirements

Education:

• First Degree in Engineering (Mechanical or Electrical) and registered with NSE and COREN.
• Higher degrees and membership of relevant professional bodies are an added advantage.

Experience:

• Minimum of 10 years’ relevant experience, with at least 3 years within a banking environment.

Key Competency Requirements:

• Banking structure, policies, and procedures
• Banking operations
• Business environment
• Construction management
• Project cost control
• Project management
• Budgeting, cost, and control
• Customer relationship management
• Budget planning and control
• Contract management.