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Customer Success Manager

D EDGE Hospitality Solutions

Paris · On-site Full-time Executive 1mo ago

About the role

About Us

A global cloud-based e-commerce solutions provider seeks a Customer Success Manager in Paris to lead and scale a team focused on customer satisfaction and product adoption.

Join a culture that values innovation and inclusivity.

Responsibilities

  • Designing a CSM operating model
  • Driving retention initiatives
  • Collaborating cross-functionally

Qualifications

  • 8+ years in Customer Success or Account Management
  • Experience in SaaS
  • Strong leadership and analytical skills are essential.

Skills

SaaS

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