Forward Deployed Engineering Lead

About the Company

Our Client is building AI that learns how software actually behaves and keeps it working. The hardest part is making that intelligence real inside messy, high-stakes production systems.

About the Role

You will lead Forward Deployed Engineering: a team that works directly with customers, builds inside their environments, and turns company’s AI into something that delivers real, measurable outcomes. This is a player-coach role. You will define how we deploy, implement, and scale our product in the field. You will set the bar for what “good” looks like. You will take on the hardest implementations yourself. And the patterns you discover will shape the product. If you’re looking to manage from a distance, this is not the role for you.

Responsibilities

• Lead end-to-end customer implementations: discovery, integration, deployment, and scale
• Build and operationalize AI-driven testing pipelines inside real production environments
• Reduce time from onboarding - value through strong scoping and execution discipline
• Own Proof of Concept and Proof of Value work with clear success criteria and outcomes
• Turn successful deployments into long-term adoption and expansion; you directly drive revenue and delivery
• Define clear success criteria, timelines, and measurable outcomes for every engagement
• Take on the most complex or high-stakes deployments yourself

Qualifications

• 8+ years building and shipping production software
• 4+ years leading engineers in fast-moving environments

Required Skills

• Strong coding ability in JavaScript / TypeScript
• Deep experience with CI/CD and test automation (unit - integration - E2E)
• Experience working directly with customers in technical contexts
• Strong ability to manage complex projects and drive execution against defined success metrics
• Ability to move from ambiguity to scoped solutions that work and turn into shipped outcomes
• A bias toward doing the work yourself, not delegating it

Preferred Skills

• Strong understanding of system architecture, APIs, and modern dev workflows
• Experience building or scaling test automation frameworks
• Comfort debugging real-world production issues under pressure
• Experience with Playwright or modern E2E tooling
• Background in QA automation or quality engineering
• Experience in AI-first or agent-driven systems
• Experience building or scaling a solutions / forward deployed / customer engineering function

What You Get

• A defining role at an AI-first company at an inflection point
• Direct partnership with founders and core product decisions
• High ownership, minimal layers
• Competitive compensation and benefits
• Daily team lunches in-office