Head of Product - CRM Vertical

About Zeffy Our team of founders ($200M+ raised) and leaders has built and scaled some of tech’s fastest-growing companies (Heetch, Algolia, and Lydia). Now, we’re applying everything we’ve learned to a mission that matters. Zeffy is the fastest-growing nonprofit platform in North America, helping organizations raise funds, run events, and engage donors. We are already working with more than 80,000 nonprofits and are doubling annually. Millions of people dedicate their lives to causes beyond profit, running schools, shelters, and community initiatives. Yet most still lack modern tools. We believe the greatest opportunity for technology today is to amplify the impact of nonprofits. Built on a sustainable, self-funded model, Zeffy reaches over 1M donors monthly and grows profitably, giving us the freedom to focus fully on our mission. Nonprofit workers are heroes. They deserve the best technology, and we’re hiring top minds and top hearts to build it for them. About the role 🔮 What started as fundraising software is becoming something bigger, a one-stop shop that empowers nonprofits in all their daily operations. Already 10% of our users have found and adopted our CRM on their own, using it to better manage donor relationships. As a Head of Product for our CRM vertical (reporting to our CEO), you’ll lead this natural evolution into a complete operating system for small and medium nonprofits, eliminating the tool-juggling that forces them to manually sync data between platforms, lose track of donor interactions, and spend hours on administration instead of their mission. 🌟 Your mission is to build a great CRM and get it adopted by 50% of our fundraising users with high satisfaction scores (NPS 80+, baseline for our platform). How to get there: • Understand deeply our users, and how the CRM fits into the product ecosystem and our business strategy

• Transform those insights into impactful product opportunities

• Propose big picture solutions that are elegant — they fit well into our existing user experience and existing tech infrastructure

• Work with designers and developers to deliver great features

• Collaborate with marketing and other product teams to get traction and drive cross-product adoption

The Product Structure & Values Our product organization is built as follows: Head of Product focuses on user understanding and big picture strategy, while Product Designers and Developers own solution design and delivery. Each squad have one assigned designer and 6 developers. You’ll work in a culture built on: • Fast execution - Every project is scoped by a single developer for quick delivery and small meetings

• Simplicity - We actively avoid complex processes. We keep a flat team structure to facilitate decision making

• Mutual support - We recruit people who naturally prioritize helping teammates and shared success