Head of Solutions Architecture

About

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Responsibilities

• Drive the development and execution of technical sales strategies that directly contribute to revenue targets and market expansion.
• Build, mentor, and scale a high-performing global solutions architecture team, ensuring they are equipped to win deals and deliver value to customers.
• Partner with the sales team to identify, pursue, and close high-value opportunities, serving as the technical expert and trusted advisor to customers.
• Architect scalable, secure, and customizable AI solutions that address complex enterprise challenges and differentiate Cohere in the market.
• Collaborate closely with the product team to ensure Cohere’s platform evolves to meet customer needs and drives competitive advantage.
• Define and implement industry-leading best practices for agentic AI, model customization, and enterprise deployment, ensuring Cohere remains at the forefront of innovation.
• Streamline technical sales processes, from proposal development to customer onboarding, to maximize efficiency and win rates.
• Architect and deliver end-to-end AI solutions tailored to complex enterprise workflows.
• Lead the team and technical engagements with C-suite executives and stakeholders, including workshops, deep dives, and solution presentations.
• Oversee the deployment and integration of LLMs and custom solutions into production environments, ensuring high performance, security, and scalability.
• Mentor and guide the solutions architecture team, fostering technical excellence and sales leadership skills.
• Collaborate with cross-functional teams to ensure seamless alignment between customer needs, product development, and technical execution.
• Identify and cultivate technical champions within customer organizations to drive adoption and gather actionable feedback.
• Partner with the sales leadership team to develop and execute global sales strategies, including technical enablement and customer onboarding.
• Track and report on key sales metrics, including pipeline health, win rates, and revenue contribution.

Qualifications

• 10+ years of experience in AI/ML solution architecture, with a proven track record of leading large-scale enterprise projects and teams.
• 10+ years of experience leading sales engineering teams, with a focus on driving revenue growth and managing global sales efforts.
• Deep knowledge of agentic AI, model customization, and enterprise deployment.
• Demonstrated ability to translate technical solutions into business value and directly contribute to revenue targets.
• Proven ability to build, mentor, and scale high-performing technical teams in a fast-paced, global environment.
• Strong ability to align technical solutions with business objectives and drive innovation.
• Exceptional ability to articulate complex technical concepts to both technical and executive audiences.
• Experience designing and deploying AI solutions for large enterprises, with a focus on scalability, security, and customization.
• Proven experience managing cross-regional teams and adapting strategies to diverse markets.

Preferred Qualifications

• Background in building and managing scalable AI/ML ecosystems, including multi-cloud deployment strategies.
• Familiarity with security standards for deploying agent-based AI solutions, including data privacy, model safety, and access controls.
• Experience working in a startup-like context with a track record of driving rapid growth and innovation.
• Knowledge of agent orchestration frameworks like Cohere North and experience deploying custom agents to production.
• Experience with CRM and sales enablement tools (e.g., Salesforce, HubSpot) and technical sales methodologies.
• Track record of exceeding sales targets and delivering measurable revenue growth.

Benefits

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Weekly lunch stipend, in-office lunches & snacks
• Full health and dental benefits, including a separate budget to take care of your mental health
• 100% Parental Leave top-up for up to 6 months
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
• Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
• 6 weeks of vacation (30 working days!)