Business Analyst (Level 1)

Position Overview

The selected candidate will play a critical role in supporting system implementations—including Electronic Document and Records Management System (EDRMS) initiatives—ensuring successful delivery and operational readiness in a regulated environment.

Key Responsibilities

Requirements Gathering & Documentation

• Facilitate workshops, interviews, and requirements sessions with stakeholders
• Elicit, analyze, and document business and functional requirements
• Develop business rules, workflows, and detailed documentation artifacts

Process Mapping & Analysis

• Document current and future state business processes
• Identify process gaps, inefficiencies, and improvement opportunities
• Align business processes with project and system requirements

Stakeholder Engagement

• Collaborate with business users, SMEs, IT teams, and vendors
• Lead meetings and workshops to support analysis and decision-making
• Ensure clear communication across all project stakeholders

Training & User Readiness

• Identify training needs related to new systems and processes
• Support development of user guides, job aids, and training materials
• Assist in training coordination and user readiness activities

Testing & Implementation Support

• Assist with development of test scenarios and validation processes
• Support User Acceptance Testing (UAT) efforts
• Document issues and support implementation readiness activities

Deliverables May Include

• Business and functional requirements documentation
• Current and future state process maps
• Gap analysis and recommendations
• Meeting notes, action logs, and workshop outputs
• Training materials and user guides
• Test scenarios and validation documentation

Qualifications

• Bachelor's degree in information systems, Computer Science, or related field
• 5 years of Business Analyst experience on IT and business projects
• Strong experience in requirements gathering and process mapping
• Experience supporting system implementation projects
• Excellent documentation, facilitation, and stakeholder engagement skills
• Experience supporting training and user readiness initiatives
• Experience with document management, records management, or EDRMS is a plus

Benefits

• Health Insurance
• Sick time
• 401k