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Google Cloud Contact Center Solution Engineer

Jobs via Dice

Richardson · On-site Contract Today

About the role

Job Summary

We are seeking a highly skilled Google Cloud Contact Center Solution Engineer with strong experience in Contact Center technologies and cloud-based conversational AI solutions. The ideal candidate will have hands-on expertise in Google CCAI, Dialogflow, and Google Cloud Platform, along with a solid development background in Java/J2EE.

Required Skills & Qualifications

  • 5+ years of experience in software development
  • Strong knowledge of Contact Center and IVR technologies
  • Hands-on experience with:
    • Google CCAI Platform
    • Google Dialogflow
    • Google Cloud Platform (Google Cloud Platform)
  • Proficiency in Java/J2EE
  • Experience with API integrations (REST/SOAP)
  • Familiarity with GitHub, Jenkins, and CI/CD pipelines
  • Understanding of Conversational AI and Prompt Engineering
  • Strong problem-solving and communication skills

Skills

CI/CDDialogflowGitHubGoogle Cloud PlatformGoogle CCAI PlatformJavaJ2EEJenkinsRESTSOAP

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