Home Based Client Support Executive

About Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology.

Responsibilities

• Manage complex and novel consulting projects for Veeva customers in the research and development (R&D) space – managing teams and planning, organizing, and tracking all aspects of delivery.
• Support building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers to deliver on their complex business challenges.
• Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery, from scope to quality assurance.
• Be responsible for the end-to-end design, build, and delivery of deliverables that meet overall project goals and objectives.
• Proactively lead business development opportunities – identify and generate new project opportunities, clarify customers' challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues and win new work.

Requirements

• Bachelor's or Master's degree and excellent academic record
• Highly efficient project management skills
• Demonstrated leadership of others in the delivery of complex project outputs/deliverables
• Fluency in German, French, or Spanish in addition to English
• Experience with digital technologies – platforms, analytics tools, apps, emerging tech, etc.

Perks & Benefits

• Health & wellness programs
• LI-Remote