People Automation & AI Program Manager

About Us

At Doctolib, the “People Strategy team” drives the “People roadmap” and improves the efficiency and performance of all People function teams (TA, HR Ops, Talent Development, and People Engagement).

As a “People Automation & AI Program Manager”, you will build and manage a portfolio of automation and AI initiatives across the People function, ensuring that use cases are prioritized, governed, adopted, and deployed in a controlled manner.

You will work directly with the People Systems, IT, and Data teams, and report to the People Strategy Senior Manager, under the direction of the Chief People Officer.

Responsibilities

Your responsibilities include, but are not limited to:

Rethink our processes and accelerate continuous improvement through automation:

• You design, develop, and deploy bots, AI-based workflows, and automation tools that solve real operational problems within HR processes.
• You own the construction of these solutions end-to-end: from scoping and prototyping to testing, launch, and iteration.
• You define success indicators and continuously improve solutions based on usage data and feedback.

Be a strategic partner on HR tooling and product topics:

• You develop a deep understanding of use cases and friction points across the entire HR function, from recruiter workflows to employee lifecycle and training management.
• You translate business needs into functional specifications and build or co-build solutions yourself, working directly with People Systems/HRIS, IT, and Data teams.
• You prototype quickly, test with end-users, and iterate to deliver tools that are truly adopted and consistently used by teams.

Drive operational excellence and embed a culture of efficiency:

• You define documentation and best practices that enable consistent and effective use of automation and AI tools across all teams.
• You support change management, train teams on new workflows and tools, and share measurable results and successes achieved.

Qualifications

Qualities expected for this position

Before continuing, if you don't have the exact profile described below, but you believe this job description matches your skills and aspirations, we still encourage you to apply.

You could be the next member of our team if you:

• Have at least 5 years of experience in roles combining program management, transformation, or operational excellence, with significant experience in a fast-growing B2B or B2C SaaS environment.
• Have a solid mastery of HR process design and know how to manage multiple projects in parallel with various stakeholders.
• Have proven experience in implementing automations (workflows, RPA, bots, AI, tool integrations), including building governance frameworks, documentation standards, and adoption mechanisms.
• Have good judgment on confidentiality, access control issues, and use cases where AI is relevant or not.
• Are autonomous, challenge the status quo, and know how to defend your ideas to decision-makers with an entrepreneurial mindset.

It would be fantastic if you also had:

• A good knowledge of HR systems and their operational constraints (HRIS, case management, analytics, ATS), as well as experience with tools like Workday, Jira, n8n, Mindflow, or Zapier.
• Familiarity with AI governance frameworks, RAG patterns, and LLM risk control mechanisms.
• Experience in a highly regulated environment.
• Excellent interpersonal skills and a real ability to build trust with your peers.

Our Offer

• A great health insurance plan covered 100% by Doctolib for employees and their children.
• 25 days of paid leave and up to 14 days of RTT per year.
• A free personalized mental health and coaching program with our partner Moka.care.
• 10 days per year of remote work abroad possible.
• Meal vouchers with a value of €8.50 per day, with €4.50 covered by Doctolib.
• A comprehensive 3-month onboarding program including Doctolib Academy and various training sessions (languages, soft skills, technical skills).
• A works council subsidy to reimburse part of the registration fee for a sports club or creative activity.
• A 50% reimbursement for public transport passes.
• One month of additional leave to the legal parental leave through the "Parent Care" program.
• For employees with disabilities or who are caregivers, a package including work-from-home adaptation, paid days off for medical appointments, and enhanced psychological support.
• Relocation assistance in case of international mobility.

Recruitment Process

• Interview with a recruiter
• Interview with the Manager
• Case study
• Final interview
• Reference check at a minimum

Job Details

• Permanent contract (CDI)
• Full-time
• Work Location: Levallois-Perret
• Start Date: As soon as possible
• Compensation: fixed and variable based on objectives (to be defined based on profile)
• This position is eligible for partial remote work (2 days/week).

At Doctolib, we are convinced that we must improve health for everyone. This is reflected in our recruitment process. We evaluate applications solely based on qualifications and motivation, without any form of discrimination.

The more diverse the ideas, the more our product will truly improve health for everyone. You can apply at Doctolib, regardless of your gender, religion, age, sexual orientation, ethnic origin, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., photos, age) from your applications. If you require special accommodations, please inform us so we can adapt the recruitment process. Join us to build the health we all dream of!

All information provided is processed by Doctolib for application management. For more details on data processing, click here. Please contact hr.dataprivacy(at)doctolib.com for any questions or to exercise your rights.