HR Program Manager

About

ECS is seeking an HR Program Manager with Workday and/or ServiceNow experience to work remotely. The role leads large‑scale enterprise HR system initiatives in highly regulated U.S. Federal environments, with primary experience on Workday and secondary experience in ServiceNow HRSD.

Responsibilities

Program Leadership & Delivery

• Lead end‑to‑end delivery of enterprise HR system programs, emphasizing Workday (HCM, Payroll, Financials).
• Oversee integrated workstreams including Workday, ServiceNow HRSD, integrations, reporting, and data migration.
• Drive execution across scope, schedule, budget, and quality targets.
• Establish and manage program governance, reporting cadence, and escalation paths.

Federal Alignment & Compliance

• Ensure delivery aligns with federal standards and regulatory requirements.
• Operate within frameworks such as FedRAMP, FISMA, NIST, ATO processes.
• Coordinate with security, compliance, and agency stakeholders.
• Navigate federal procurement, contract structures, and oversight expectations.

Stakeholder & Executive Engagement

• Serve as the primary interface for federal clients, program sponsors, and executive leadership.
• Lead governance boards, executive briefings, and status reviews.
• Align business, technical, and vendor stakeholders across agencies and integrators.
• Manage expectations in high‑visibility, politically sensitive environments.

Program Planning & Execution

• Develop and manage integrated master schedules and roadmaps.
• Proactively manage risks, issues, dependencies, and mitigation strategies.
• Oversee resource planning, staffing, and capacity management.
• Enforce disciplined change control and scope management.

Financial & Contract Management

• Manage program financials including budgets, forecasts, burn rates, and EVM (where applicable).
• Ensure compliance with federal contract requirements and SLAs.
• Support reporting obligations and audit readiness.

Quality & Acceptance Management

• Ensure delivery is validated against approved user stories and acceptance criteria.
• Drive adherence to Definition of Done and governance standards.
• Prevent and manage rework through disciplined requirements and validation processes.
• Implement continuous improvement and lessons learned.

Change Management & Adoption

• Partner with OCM and training teams to ensure successful adoption.
• Drive stakeholder readiness, communications, and training strategies.
• Monitor adoption metrics and business outcomes.

Growth & Capture Support

• Support federal proposals, capture efforts, and oral presentations.
• Contribute to growth of Workday and ServiceNow federal portfolios.
• Identify expansion and follow‑on opportunities.

Salary Range

• $150,000 – $190,000

Required Skills & Experience

• 3+ years of program management experience and/or 10+ years of combined program/project management experience in enterprise IT.
• 5+ years leading HR‑specific implementations (Workday/ServiceNow HRSD strongly preferred).
• Demonstrated experience delivering in U.S. Federal environments.
• Proven ability to manage large, complex, multi‑vendor programs.
• Strong understanding of enterprise HR systems and integrations.
• Experience managing budgets, schedules, risks, and executive stakeholders.
• Bachelor’s degree (or equivalent experience).
• PMP, PgMP certification or commitment to achieve certification within 6 months of hire date.
• Ability to obtain a federal security clearance, minimum of Public Trust.

Key Competencies

• Strong executive presence and communication skills.
• Ability to operate effectively in federal and highly regulated environments.
• Strategic thinker with strong execution discipline.
• Expertise in risk, issue, and dependency management.
• High accountability and delivery ownership.
• Customer‑focused with a bias toward outcomes.

Desired Skills

• Experience with ServiceNow (HRSD or related modules) in enterprise or federal environments.
• Experience integrating Workday + ServiceNow ecosystems.
• Workday certifications or deep functional familiarity.
• ServiceNow CIS‑HRSD, CSA.
• Active or prior security clearance (Secret +).
• Experience with federal proposal development and capture.

Why Join Us

• Lead mission‑critical federal HR transformations.
• Work at the intersection of Workday and ServiceNow platforms.
• Drive high‑impact programs in complex government environments.
• Be part of a growing, high‑performing delivery team.