ICT Business Analyst (FMCG) - (CONTRACT)

About the Role • Our client is seeking an experienced ICT Business Analyst with strong project leadership skills to join their technology team. • This pivotal role combines comprehensive business analysis and hands-on project management responsibilities. • You will bridge the gap between business needs and solution delivery, manage budgets, mitigate risks, drive change, and engage stakeholders at all levels. • The successful candidate will ensure the delivery of critical ICT initiatives aligned with our organisational objectives.

Key Responsibilities: • Gather, analyse, and document ICT-related business requirements. • Analyse current systems and processes to identify gaps and opportunities for improvement. • Develop functional specifications for ICT projects, including ERP, automation, and integration solutions. • Measure and report on realised business benefits and ROI. • Manage projects end-to-end within scope, time, and budget. • Monitor and control project budgets and manage risks effectively. • Build strong stakeholder relationships and maintain effective communication. • Support testing, UAT, and deployment of ICT systems. • Drive organisational change initiatives and deliver end-user training. • Prepare technical documentation, process maps, and management reports.

Minimum Requirements: • Tertiary qualification in IT, Computer Science, or related field. • Minimum 5 years’ experience as an ICT Business Analyst. • Strong understanding of ICT systems, networking, and enterprise applications. • Experience with ERP systems, cloud platforms, and data analytics tools. • Knowledge of Agile and Waterfall methodologies. • Excellent stakeholder engagement and communication skills. • Previous experience in the FMCG industry is required. • Proficiency in data analysis and system integration patterns.

Preferred Experience: • Exposure to Microsoft Dynamics 365 / Business Central, Power BI, and complex integration projects. • Familiarity with cybersecurity principles and ICT governance frameworks. • Project Management Certification (PMP or Prince2 Practitioner) highly desirable. • CBAP or equivalent certification advantageous. • Experience with process automation technologies (RPA, AI).

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.