Implementation Project Manager Professional Services

Role Overview

Ready to own delivery in a fast-moving, client-focused environment?

We are seeking a highly organized, results-driven Project Manager to join our Professional Services Implementation team, delivering our market-leading CPQ solution. This is a remote role based in North America, and is a fully remote position, allowing to you live and reside where you currently live anywhere in the US or Canada! This role reports to the VP of Professional Services- North America

In this role, you will collaborate closely with our EMEA and US teams to lead service project delivery and drive successful customer implementations. You will play a critical role in ensuring projects stay on track, meet business objectives, and deliver measurable impact.

Your ability to bring structure to complexity, remove impediments, and maintain momentum will be key. Leveraging your expertise in project methodologies and team leadership, you will drive consistency, accountability, and excellence across multiple concurrent projects.

You are an exceptional communicator who keeps stakeholders aligned, manages expectations effectively, and fosters strong client relationships. With professionalism and integrity, you hold teams accountable while maintaining a solutions-focused mindset.

Key Responsibilities

• Simultaneously manage 10+ mid-sized, Time and Material-based implementation projects.
• Proactively plan and coordinate resource allocation in collaboration with implementation teams.
• Lead project backlog management, prioritize work items, and facilitate project retrospectives.
• Monitor budgets closely, communicate expectations with clients, and develop mitigation strategies when necessary.
• Effectively lead meetings with clients, partners, and internal teams.
• Excel at conflict resolution, confidently saying no when appropriate while fostering win-win outcomes.
• Maintain a high-level perspective to identify and adapt to project needs for success.
• Coordinate product feature requests and bug reports with product development teams.
• This role requires flexibility in working hours on occasion to effectively collaborate with teams across multiple global time zones.
• Occasional business travel

Required Skills & Experience

• 5+ years demonstrated experience in project management within client-facing software implementations
• Proven experience managing budgets, resourcing, planning, status reporting, steering committees, and escalations
• Demonstrated ability to perform under pressure in a highly professional environment with demanding clients and partners
• Experience working in remote or hybrid environments, with willingness to travel
• English proficiency at C1 level is required for this role

Desirable Skills & Experience

• Experience with Microsoft Dynamics 365, SAP, or Salesforce
• Experience within manufacturing environments
• CPQ implementation experience
• Advanced Excel proficiency

Compensation & Benefits

• Competitive base salary with company bonus
• Comprehensive health, dental, life, and vision insurance
• 401(k) with company match
• Flexible PTO and company holidays
• Opportunity to join a global company and make a huge impact!

About Experlogix

Experlogix is a global leader in Configure, Price, Quote (CPQ), eCommerce, and Document Automation solutions. With offices in the US, Canada, Belgium, Ireland, and the Netherlands and team members working remotely around the world we combine global reach with a collaborative, people-first focused culture.