Security Solutions Engineer (SSE)

About Us

Proofpoint stands as a global frontrunner in human- and agent-centric cybersecurity, safeguarding how individuals, data, and AI agents interact across email, cloud, and collaboration platforms. With over 80 of the Fortune 100 companies, 10,000 large enterprises, and millions of smaller organizations placing their trust in us, Proofpoint is the key to stopping threats, preventing data loss, and fostering resilience across all workflows. Our mission is straightforward: to protect the digital landscape and empower people to work both securely and confidently. Come join us in our dedicated effort to safeguard data and protect individuals.

How We Operate

At Proofpoint, you will be part of a global team that's redefining cybersecurity, driven by our BRAVE core values:

• Bold: We innovate and dream big.
• Responsive: We adapt to feedback, challenges, and opportunities.
• Accountable: We deliver results and aim for the best outcomes.
• Visionary: We focus on future-oriented problem-solving.
• Exceptional: We execute with impact.

The Role

The Security Solutions Engineer (SSE) is an essential information security expert focused on enhancing the security landscape of customer IT environments. The SSE is tasked with managing the technical aspects of customer systems, ensuring solution uptime, availability, and effective problem resolution. Additionally, the SSE will configure detection logic and foster the growth of security solutions like Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB). Direct engagement with customers is crucial, as each SSE provides vital support and security planning, making them a foundational member of customer security teams. This role often necessitates exploring innovative solutions for complex challenges.

Your Daily Responsibilities

• Serve as a technical Subject Matter Expert (SME) for DLP and CASB products, assisting customers and colleagues alike.
• Mentor and guide analysts and junior team members.
• Lead troubleshooting efforts, performing upgrades, patching, and resolving issues in customer environments.
• Collaborate with Program Analysts (PA) and fellow SSEs to develop, configure, and optimize policies/rules within customer systems.
• Ensure system configurations and server settings are optimal to support growing customer environments.
• Escalate complex issues through defined paths to product vendors and internal resources.
• Utilize internal CRM for tracking problems and project development; ensure change requests are accurate.
• Support the team in achieving all customer Service Level Objectives (SLOs).
• Stay informed on industry trends, security news, and best practices.
• Participate in on-call rotations, offering support as needed after hours and on weekends.
• Be flexible with scheduling to meet job requirements.
• Perform other duties as assigned.

What You Bring to the Team

• Proven experience in Information Security or Network Security.
• Knowledge of corporate networking, technical support, and system administration in both Windows and Unix/Linux environments.
• A Bachelor's Degree in Computer Science, Information Technology, or related field. Equivalent experience will be considered.
• 2+ years of solid experience with DLP (e.g., Proofpoint, Symantec, McAfee/Trellix, or Forcepoint) and/or CASB (e.g., Proofpoint, CloudSOC/Elastica, Skyhigh, or NetSkope).
• A passion for crafting innovative solutions to complex issues.
• Effective collaboration skills with team members and customers.
• Creativity and the persistence to improve efficiency and effectiveness.
• Self-motivated with the ability to juggle multiple tasks concurrently.
• Strong communication skills for conveying complex ideas to diverse audiences.
• Excellent time-management abilities.

Preferred Qualifications

• 2+ years of experience with web proxy or email gateway technologies.
• 2+ years of experience with MSSQL or Oracle Database systems.
• Experience with regular expressions.
• Knowledge of programming/scripting languages, such as Perl, Python, Java, PowerShell, or Bash.
• Vendor certifications in relevant products.
• Industry certifications such as CISSP, Network+, Security+, etc.

Why Choose Proofpoint?

At Proofpoint, we understand that career satisfaction includes a robust compensation and benefits package. Here’s what you can expect when working with us:

• Competitive compensation.
• Comprehensive benefits.
• Career development on your terms.
• Flexibility in your work environment.
• Annual wellness and community outreach days.
• Continuous recognition for your contributions.
• Global collaboration and networking opportunities.

Our Culture

We are dedicated to creating a culture of belonging, empowering purpose, and driving success every day, for everyone. We encourage individuals from all backgrounds and experiences to apply. Should you need accommodations during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

If interested, please submit your application along with any supporting materials. We look forward to connecting with you!

In alignment with our values and applicable laws, we provide the following information about compensation to promote transparency and equity. Our salary offers reflect labor costs across various U.S. markets and are adjusted accordingly. Actual offers will depend on individual qualifications and may include variable compensation or equity. We offer a competitive benefits package, including flexible time off, a well-being program with two paid Wellbeing Days and two paid Volunteer Days each year, and a three-week Work from Anywhere option.

Base Pay Ranges:

• SF Bay Area, New York City Metro Area: $92,800.00 - $136,070.00 USD
• California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: $75,000.00 - $110,000.00 USD
• All other cities and states outside the listed areas: $68,600.00 - $100,650.00 USD

Proofpoint is honored to have received multiple Best Places to Work Awards in 2024, focusing on several categories such as Best Company Career Growth and Best Global Culture.

As a leader in human-centric cybersecurity, Proofpoint protects half a million customers, including 87 of the Fortune 100. We are devoted to staying ahead of cyber threats and protecting the digital realm. Join us in our mission to defend data and safeguard lives.

Our BRAVE Values:

At Proofpoint, our values are integral to our work, encapsulating our dedication to challenging the status quo, responding swiftly to advancing threats, and delivering meaningful results. We seek individuals with visionary insights to stay ahead in cybersecurity and celebrate exceptional execution that ensures we defend data and people effectively.

Proofpoint is an equal opportunity employer, welcoming candidates without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Find your community, allies, and supporters as you embark on this mission to protect data and people in an ever-evolving world. We foster connections across teams and time zones to help you thrive and succeed.

This is more than just a job; it's a vital mission to protect individuals and secure data in a fast-paced environment. Join us as we build the future of human-centric cybersecurity—we take ownership, act swiftly, and are accountable as we succeed together.

Be empowered to reach your full potential through engaging challenges and personalized support catered to your goals. Whether you're advancing as a leader or evolving as a valuable contributor, we are committed to your success.

Proofpoint is an equal opportunity employer, recruiting without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.