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Information Security Analyst

MANTECH

Chantilly · On-site Full-time Lead Today

About the role

About

MANTECH seeks a motivated, career and customer-oriented Staff Information Security Analyst to join our team in Chantilly, VA. You will support identity, access, and credentialing operations within a mission-critical environment to ensure seamless security services for our national security partners.

Responsibilities

  • Supporting a dedicated team at a government location to provide DEERS PII changes, CAC, Token, and Retired Military.
  • Managing Identity, Access, and Credentialing issues while providing high-level support within a customer service environment.
  • Resolving Service Now and JIRA tickets efficiently to address technical access and credentialing hurdles.
  • Contributing to the successful completion of project milestones and group objectives through collaborative technical support.
  • Providing technical input to project deliverables, status reports, and solutions for complex security problems.
  • Conducting routine troubleshooting to identify and resolve customer issues related to PKI and system access.

Minimum Qualifications

  • High School Diploma or GED
  • Experience navigating secure environments and meeting security requirements in the Sponsor’s environment or similar high-security settings.
  • Proven experience handling sensitive PII information and maintaining accurate documentation within a secure facility.
  • Experience working across large teams to drive a security agenda and managing access for diverse personnel.
  • Technical proficiency utilizing MS Office (Word, Excel) and communication tools to provide status reports and daily inventories.
  • DoD 8570 IAT Level 2 certification (e.g., Security+, SSCP) or ability to obtain within 6 months of hire
  • Ability to work flexible shifts between the hours of 7 AM ET and 5 PM ET.

Preferred Qualifications

  • Prior experience as a Lead or Supervisor in a high-stress, mission-critical security environment.
  • Strong troubleshooting skills used to narrow down complex technical issues or access discrepancies for end-users.
  • Self-starter with excellent people skills - able to work across teams and drive change throughout an organization.

Clearance Requirements

  • An active TS/SCI with Polygraph is required for this position.

Physical Requirements

  • Must be able to remain in a stationary position 50% of the time.
  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
  • Must be able to exchange accurate information in these situations.

Requirements

  • Experience navigating secure environments and meeting security requirements in the Sponsor’s environment or similar high-security settings.
  • Proven experience handling sensitive PII information and maintaining accurate documentation within a secure facility.
  • Experience working across large teams to drive a security agenda and managing access for diverse personnel.
  • Technical proficiency utilizing MS Office (Word, Excel) and communication tools to provide status reports and daily inventories.
  • DoD 8570 IAT Level 2 certification (e.g., Security+, SSCP) or ability to obtain within 6 months of hire
  • Ability to work flexible shifts between the hours of 7 AM ET and 5 PM ET.

Responsibilities

  • Supporting a dedicated team at a government location to provide DEERS PII changes, CAC, Token, and Retired Military.
  • Managing Identity, Access, and Credentialing issues while providing high-level support within a customer service environment.
  • Resolving Service Now and JIRA tickets efficiently to address technical access and credentialing hurdles.
  • Contributing to the successful completion of project milestones and group objectives through collaborative technical support.
  • Providing technical input to project deliverables, status reports, and solutions for complex security problems.
  • Conducting routine troubleshooting to identify and resolve customer issues related to PKI and system access.

Skills

ExcelJIRAMS OfficePKIServiceNowSSCPSecurity+Word

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