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Infrastructure and Cloud Computing Analyst

Beneva inc.

Saguenay · Hybrid Full-time Mid Level 1mo ago

About the role

About

In this role, you will participate in the design and evolution of a large-scale observability platform, leveraging cutting-edge tools like Dynatrace, Splunk, and Grafana. Working within a DevOps and as-code culture, you will contribute to concrete, high-value initiatives focused on the reliability, optimization, and sustainability of solutions.

Responsibilities

You will fulfill the following functions:

Observability Platform

  • Contribute to the operation, evolution, and architecture of the observability platform
  • Ensure the availability, performance, and capacity of the platforms

Tools and Technologies

  • Deploy, configure, and maintain observability tools including (Dynatrace, Splunk, Grafana) and others
  • Participate in upgrades and continuous improvement of the environment
  • Collaborate with vendors and technology partners as needed

As-Code and Automation Approach

  • Version and deploy dashboards, alerts, and management rules
  • Integrate observability into CI/CD pipelines and infrastructure as code tools
  • Automate operations using orchestration tools (Ansible Automation Platform, Terraform)
  • Reduce repetitive tasks and improve operational efficiency

Data Integration and Valorization

  • Design and provide reusable blueprints and modules for on-premises and cloud environments (IaaS, container, serverless)
  • Structure, normalize, and optimize observability data (logs, metrics, traces)
  • Contribute to cost optimization and solution performance

Support and Expertise

  • Advise IT and business teams on observability best practices
  • Develop and structure operational and analytical use cases
  • Provide technical support, ensure knowledge transfer and documentation
  • Participate in the investigation and resolution of complex incidents

Qualifications

Your talents and qualifications:

  • Bachelor's degree in computer science or equivalent experience
  • Minimum 5 years of relevant experience in observability, monitoring, or platform operations (APM, logs, metrics)
  • Good command of at least one observability solution (Dynatrace, Splunk, Grafana) or equivalent experience
  • Experience with DevSecOps practices:
    • Source code management (GitHub or equivalent)
    • CI/CD pipelines
    • Infrastructure as code tools (Terraform, Ansible or equivalent)
    • IaaS services, containers, and orchestrators (Kubernetes)
    • Serverless (lambda)
  • Understanding of modern IT environments:
    • On-premises and cloud infrastructures (AWS, or equivalent)
    • Network, DNS, storage, databases, etc...
  • Ability to leverage observability data to diagnose, analyze, and optimize systems
  • Advanced command of the French language, both spoken and written, as well as a functional command of the English language, both spoken and written, due to the nature of the tasks or interactions with colleagues, partners, clients, or English-speaking suppliers, or to meet the company's growth objectives.

Skills

Ansible Automation PlatformAWSCI/CDDockerDynatraceGrafanaGitHubIaaSKubernetesLambdaSplunkTerraform

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