Inside Sales Representative

Position Summary

The Inside Sales Representative is responsible for generating revenue by managing customer relationships, qualifying sales opportunities, and closing new business. This role combines outbound prospecting, inbound lead management, and account development while working closely with Outside Sales and internal teams to deliver high-quality ergonomic furniture solutions.

Key Responsibilities

• Own and manage a portfolio of assigned customer accounts
• Proactively prospect and develop new business through outbound calls, emails, and follow-ups
• Qualify inbound leads and generate new opportunities
• Prepare and follow up on quotes to drive closure
• Meet or exceed monthly and annual sales quotas
• Maintain accurate CRM records to track sales activity, sales pipeline, and forecasts
• Identify opportunities to expand accounts through cross-sell and upsell
• Collaborate with Outside Sales and other internal teams to support customer success

Qualifications

• 1–3 years of inside or B2B sales experience is a must
• Strong phone, email, and follow-up skills
• CRM experience (Salesforce, HubSpot, or similar)
• Highly organized, competitive, and results-driven
• Ability to manage multiple opportunities in a fast-paced environment

What We Offer

• Competitive base salary with uncapped commission
• Benefits package (health, dental, vision, paid time off)
• Structured onboarding and ergonomic product training
• Supportive sales leadership and clear path for career growth within AFC Industries