Insights Associate Program Manager

About

We’re seeking an Insights Associate Program Manager to join a high-performing, data-driven team in Dublin. In this role, you’ll work with large-scale proprietary datasets to deliver actionable insights that support business growth and empower sales teams. You’ll play a key role in building, optimising, and scaling internal data tools, while collaborating cross-functionally to drive impactful, data-led decision making.

Responsibilities

• Leverage large-scale datasets to develop insights and solutions that address key business challenges
• Write and optimise SQL queries (e.g. Presto, Trino, Spark) to extract, analyse, and interpret data
• Build and maintain dashboards and visualisations (e.g. Tableau) to communicate insights effectively
• Improve existing data tools through automation, optimisation, and implementation of quality controls
• Manage incoming support requests and ensure a seamless, reliable experience for end users
• Collaborate cross-functionally to drive operational improvements and promote data-led decision making
• Take existing queries or narratives and optimize them to run more efficiently/consistently while building in automated checks and controls to proactively flag any problems.
• Handle incoming support requests to ensure our end users experience is bug-free and efficient.
• Experiment with and implement enhancements to various internal data tools to improve usefulness for the broader team.
• Build cross-functional momentum for operational improvements and partner effectively with other teams.
• Evangelize the use of data in sales and represent the voice of our customers.

Key Requirements

• 3+ years’ experience in data analysis and working with large datasets
• Strong SQL skills and experience with data visualisation tools (e.g. Tableau, Spark, Presto/Trino)
• Proficiency in Microsoft Excel and PowerPoint
• Experience with product, data engineering, or sales analytics and/or data science
• Experience or interest in leveraging Generative AI tools to build and improve narratives, queries, and measurement
• Ability to communicate findings clearly to both technical and non-technical audiences.
• Strong stakeholder management skills and the ability to influence without authority.
• Experience with project management & managing complex, multi-workstream programs.
• Strong business acumen, creative problem-solving skills, intellectual curiosity, and desire & ability to learn.
• Excellent communication, teamwork, collaboration, and analytical skills
• Expert knowledge of SQL - excited about opportunities to optimize/tune queries joining datasets with billions of rows and optimize performance.
• Knowledge of Hadoop (Presto/Spark), git, & Tableau
• Ability to provide a business lens to analytical and technical problems.
• Ability to build alliances across the company.
• Ability to translate user feedback into tool requirements.