Insurance Product Manager (B2C)

Insurance Product Manager (B2C)

Company: thco outsource
Location: Lagos
Employment Type: Full Time
Salary: Confidential
Experience Level: Senior level (5 years)

---

Key Responsibilities

1. Insurance Product Development & Structuring

   • Design and develop Life and Non-Life insurance products aligned with the company’s healthcare offerings.
   • Lead product structuring, benefits design, exclusions, coverage limits, and pricing models.
   • Conduct actuarial-informed pricing discussions with underwriting partners.
   • Develop bundled healthcare‑insurance subscription models.

2. Underwriter & Insurance Partnership Management

   • Identify and negotiate partnerships with reputable underwriting firms.
   • Liaise with underwriters to structure risk‑sharing models.
   • Manage SLAs, policy documentation, and product rollout processes.

3. Regulatory & Compliance Alignment

   • Ensure products comply with guidelines set by the National Insurance Commission (NAICOM).
   • Oversee documentation, disclosures, and regulatory filings where required.
   • Ensure ethical and transparent policy communication to clients.

4. B2C Commercialization & Pipeline Development

   • Develop go‑to‑market strategies for retail insurance products.
   • Build and manage a qualified sales pipeline.
   • Conduct market research to identify pricing sensitivity, risk appetite, and demand trends.
   • Drive subscriber acquisition through CRI’s clinics and community channels.

5. Risk Brokerage & Client Advisory

   • Act as an internal risk broker for CRI clients.
   • Provide advisory support on suitable coverage options.
   • Analyze claims data and client risk profiles to refine product offerings.

6. Data, Reporting & Performance Management

   • Track product performance metrics including:
     • Conversion rates
     • Claims ratio
     • Loss ratio
     • Retention rates
     • Revenue per policy
   • Maintain structured product and pipeline data dashboards.
   • Provide monthly commercial and risk performance reports to leadership.

---

Requirements

• Bachelor’s degree in Insurance, Actuarial Science, Finance, Business, or related field.
• 5 years’ minimum experience in insurance product development, underwriting liaison, or insurance brokerage.
• Strong experience in B2C insurance models.
• Proven ability to structure and price insurance products.
• Experience negotiating with underwriters.
• Strong analytical and data management capability.
• Understanding of healthcare‑linked insurance products is an advantage.
• Ability to conduct research, build a pipeline and manage data.
• Professional certifications (ACIIN, ACII, or equivalent) are a plus.
• Proficiency in CRM tools are required.

---

What We’re Looking For

• Strong commercial acumen and negotiation skills.
• Deep understanding of risk modeling and product pricing.
• Entrepreneurial mindset with product ownership capability.
• Ability to manage end‑to‑end product lifecycle.
• Strategic thinker with execution strength.