Intelligent Automation Engineer

Key Responsibilities

• Lead the Design, develop, and deploy end-to-end UiPath and Microsoft Power Automate solutions across insurance operations.
• Develop and maintain intelligent automation frameworks, including multi-agent models and orchestrated bot ecosystems.
• Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing.
• Collaborate with business stakeholders tunderstand current processes, identify automation opportunities, and perform feasibility assessments.
• Gather, analyze, and document business and functional requirements for automation initiatives.
• Translate business requirements inttechnical solution designs and implementation plans.
• Ensure automation solutions are scalable, secure, and aligned with organizational standards and best practices.

Integrate LLMs (OpenAI/Azure OpenAI) intRPA solutions for:

• Claims document summarization
• Policy document interpretation
• Risk assessment support
• Customer communication automation
• Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices.
• Develop automation for core insurance systems (eg., Guidewire, Duck Creek, Majesco, etc.) is a plus.
• Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA depending on geography).
• Build scalable REFramework-based bots with strong exception handling and audit trails.
• Provide technical leadership and mentoring tjunior developers or automation team members.

Required Qualifications

• 7+ years of hands-on experience in UiPath development.
• Experience in multi-agent automation modeling, orchestration, and maintenance.
• Experience working in enterprise automation programs or Centers of Excellence (CoE).
• Knowledge of intelligent document processing, AI/ML integrations, or attended/unattended automation models.

Strong expertise in:

• UiPath Studio, Orchestrator, AI Center
• Document Understanding
• API integrations
• Power Platform
• Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin).
• Experience integrating Generative AI / LLMs intenterprise workflows.
• Knowledge on integrating the Machine Learning is a plus
• Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.).
• Strong understanding of secure data handling in regulated environments.
• UiPath Advanced Developer Certification (preferred).
• Microsoft Certifications (on Power Platform or AI) are preferred.

Agentic Capabilities

• Ability tcombine RPA + AI for semi-autonomous and fully autonomous insurance workflows.

Nice t have

• Experience with insurance data standards (ACORD).
• Knowledge of predictive analytics and actuarial data integration.
• Exposure tAzure/AWS cloud environments.
• Experience in process mining for insurance operations.
• DevOps and CI/CD for RPA lifecycle management.