Invoicing Supervisor

About the Opportunity

• Team Leadership
  • Develop, manage, train, and mentor a team of invoicing specialists ensuring they follow proper procedures and meet performance metrics.
  • Make compensation recommendations on and communicate compensation decisions to all direct reports.
  • Participate in any complex personnel situation, such as a termination.
  • Review time and attendance of personnel on a regular basis.
• Quality Assurance
  • Review and approve invoices for accuracy, completeness and timeliness before they are sent to clients to prevent financial leakage or customer dissatisfaction.
• Process Optimization
  • Develop and implement new billing procedures and systems to improve invoicing efficiency and ensure compliance with regulations and customer requirement.
• Coordinate with Finance, Information Technology and branches as required to manage and implement third party payment processes, including ensuring the process works from the time service work order or purchase order is received through payment.
• Communicate procedures with branches for new customers.
• Responsible for developing and maintain tailored SOPs for the branch network and Finance based on customers’ requirements.
• Subsequently provide training to the designated employees in each branch.
• Liaise with the Sales department upon intake of new customers.
• Provide support to users of existing and new systems.
• Make decisions regarding various systems’ security as it pertains to financial information, as well as master data access.
• Dispute Resolution
  • Act as a point of escalation for complex customer inquiries or discrepancies, resolving them to maintain positive client relationships.
• Financial Reporting
  • Prepare and analyze monthly accounts receivable reports, billing metrics, and cash flow forecast for management review.
• Internal Collaboration
  • Work closely with the credit and collection, cash application, sales, and branches to streamline the overall invoice cycle.

About You

• Education
  • Bachelor's degree or Credit certification obtained.
• Experience
  • Often requires 3–5+ years in billing or accounting, with prior experience in a supervisory capacity.
• Skills
  • Proficiency in accounting software and advanced Microsoft Excel skills are essential.
  • Excellent organizational and communication skills.

Pay Range

$70,000- $80,000 per year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote # .

This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.