IT Business Analyst-L1

General Description

The IT Business Analyst Level 1 is responsible for gathering, documenting, and managing business requirements for small IT projects while producing high-quality documentation and providing ongoing support to IT teams, business stakeholders, and end-users to support organizational objectives.

Note: On medium or large projects, the IT Business Analyst Level 1 may work alongside more senior resources.

Experience And Responsibilities

• Minimum 2 years of experience working as a Business Analyst on small to medium technology-related projects within a complex enterprise environment or equivalent.
• Produce high-quality project documentation, including governance documents, process impact assessments, process maps, and process designs, while coordinating stakeholder reviews, approvals, and sign-offs to support safe, high-quality, on-time, and within-budget project delivery.
• Liaise with internal teams, external teams, and vendors regarding data migration and system interface activities to ensure dependencies are identified, addressed, and documented appropriately.
• Gather and document business and system requirements, including:
  • Business Requirements
  • Functional and Non-Functional Requirements
  • Data Requirements
  • Business Scenarios and Use Cases
  • Requirements Traceability Matrix
  • Functional Specifications
  • User Interface Specifications
• Assist with testing activities, including preparing test documentation such as Test Plans, Test Scenarios/Scripts, and Test Reports to validate business requirements.
• Provide ongoing clarification and support to development, testing, training, and user experience teams to ensure proper interpretation of requirements and process designs.
• Support Project Managers with project planning activities for future phases.
• Assist Change Management and Training Leads with communications, stakeholder analysis, change management activities, training coordination, and rollout support.
• Contribute to successful transition activities to sustainment/support teams.
• Document meeting discussions and outcomes through detailed meeting minutes.

Education And Skills Required

• Bachelor’s degree in Information Technology, Business, Engineering, or an equivalent field.
• Good understanding of business domains and how technology solutions support business objectives.
• Knowledge of the following is considered an asset:
  • Public sector or utilities industry experience
  • Enterprise business and technology environments
  • IT project delivery methodologies
• Excellent coordination and interpersonal skills.
• Intermediate MS Office skills, including Word, Visio, Excel, and PowerPoint.
• Strong written and verbal communication skills suitable for professional environments.
• Self-starter with the ability to independently manage day-to-day responsibilities.

Must-Haves

• Proven IT Business Analyst skills.
• Project coordination experience.
• Excellent coordination and interpersonal skills.
• Intermediate MS Office skills (Word, Visio, Excel, and PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work independently and proactively manage daily tasks.

Nice to Have

• Previous experience working within a utility or public-sector environment.
• Previous experience supporting enterprise IT project delivery initiatives.

Note: this is an opportunity with a Microserve client.