IT Coordinator

About

We are looking for a hands-on, reliable IT Coordinator to join our team on-site and ensure smooth day-to-day IT operations across all departments. You will be the go-to person for software licensing, network infrastructure, account management, and systems reliability — keeping our engineering and business teams running without interruption.

Responsibilities

• Manage, renew, and audit licenses for Microsoft Office 365, Autodesk (AutoCAD, Revit, Civil 3D, etc.), and all other engineering and business software.
• Track seat allocations and ensure compliance across the organization.
• Monitor and maintain the on-site LAN/WAN infrastructure, routers, switches, and access points.
• Troubleshoot connectivity issues, optimize bandwidth, and support high-speed network performance for engineering workloads and day-to-day operations.
• Create, configure, and deactivate user accounts across Active Directory, Microsoft 365, Autodesk account portals, and other platforms.
• Handle onboarding and offboarding efficiently and securely.
• Set up, schedule, and verify automated backups for servers, workstations, and critical project files.
• Perform periodic restore tests and maintain clear documentation of backup procedures and retention policies.
• Serve as the primary on-site IT contact for all staff.
• Coordinate with software vendors, ISPs, and hardware suppliers.
• Maintain an up-to-date IT asset inventory and help desk ticketing system.