IT Operations Business Analyst

Project Description

Our client is seeking an IT Operations Data Analyst to support reporting, analytics and data visualization activities that drive performance and quality of programs and projects across an IT delivery organization.

Day to Day Responsibilities/typical day look like:

• Establish and maintain system permissions from field locations.

Key work to be performed include:

• Ensure all system permissions are correct (e.g., personnel leaving or needing access).
• Enable automation in reporting by working with Subject Matter Experts, and system administrators.
• Ensure Data Standards to successful implementation into the fleet program.
• Serve as part of the project team to obtain the Fed Ramp certification process.
• Create data metrics and collect, process and analyze data to include vehicle utilization and work with Fleet leadership to create Utilization standards based on the data metrics.
• Ensure system configurations and connectivity is enabled in all fleet systems.
• Consolidate/Track mileage requirements.
• Ensure the report from manual submissions are completed.
• Follow up with Fleet Management Branch.
• Consolidate and aid in operational planning by managing existing data on average stop times, idle times, or to forecast maintenance down times.
• Collect and analyze vehicle asset level data.
• Perform Analysis in Tableau and through differentsystems
• Analyze vehicle operator data reports to meet agency reporting requirements

Requirements:

• U.S. Citizen, with or eligible for a DHS EOD clearance
• Bachelors degree preferably in Computer Science, Software Engineering, Information Management Systems or a related discipline.
• 5-7 years of relevant experience, to include reporting and BI development
• Strong understanding of data integration and database management; aggregated reporting, analytics and visualization
• Demonstrated experience performing data analysis and visualization in tools such as Microsoft Power BI, Tableau or similar
• Expert in the use of Microsoft Office, especially PowerPoint and Excel (to include pivot tables, macros, graphs, charts, etc.)
• Excellent verbal and written communication skills

Preferred Qualifications:

• Previous DHS experience

Benefits:

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k
• Referral Program