IT Project & Change Manager

Your role in the team

• Planning and implementation of digitalization and IT projects in the Contact Center & AI development sector
• Requirements analysis (new projects & change management) for software rollouts
• Preparation of project documentation, leading and facilitating project meetings with clients and partners
• Coordination of technical and professional requirements at different levels with the teams
• Coordination, control, and quality assurance of project results
• Ensuring compliance with budget, schedule, acceptance, and quality assurance goals.

Our expectations:

Qualifications

• Project management according to PMP, CAPM/IPMA (at least Level C-A) or PRINCE2

Experience

• At least 5 years of experience in (IT) project management according to PMP, CAPM/IPMA (minimum Level C-A), or PRINCE2.
• Proven experience in managing complex projects/programs (reference project)
• Very good knowledge of agile project management and ITIL.
• Strong communication skills, confident demeanor, and team orientation
• Structured, analytical, and proactive working style
• Fluent in German and English

Education

• Completed university degree (Business Informatics, Computer Science, Business Administration, or comparable)

Benefits

• No Physical Barriers
• Health Care Benefits
• Excellent Traffic Connections
• Mental Health Care
• Fitness Offers
• Company Retirement Provision
• Team Budget for Free Use
• Animals Welcome