IT Project Coordinator

Overview

Employment in this role is contingent upon successful execution of the client contract.

The Work

The IT Project Coordinator plays a vital role in managing and overseeing various IT projects under the guidance of a Senior Project Manager or designated agency staff. This position requires regular interaction with mid-level officials from both user agencies and the private sector, ensuring project execution aligns with organizational goals.

This position embraces Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by facilitating technical solutions that meet customer needs, fostering teamwork, and emphasizing quality in deliverables.

Responsibilities

• Manage and oversee all elements of assigned IT projects under the guidance of a Senior Project Manager or designated personnel.
• Work closely with clients and agency officials to define project scope, requirements, and deliverables.
• Develop and implement project plans to ensure all objectives are met efficiently.
• Coordinate activities across internal and external teams to ensure seamless collaboration.
• Lead project resources, assign tasks, and monitor progress to achieve project goals.
• Monitor project activities to identify and mitigate risks as they arise during the project lifecycle.
• Implement and manage quality assurance processes to maintain agency standards in deliverables.
• Proactively identify and resolve project challenges, implementing necessary improvements.
• Prepare and present project status updates, milestones, and outcomes to stakeholders.
• Participate in project reviews with stakeholders and leadership to discuss progress.
• Ensure all project documentation and procedural records are maintained accurately.
• Develop project schedules and release plans in collaboration with product teams and stakeholders.
• Conduct various studies to support project decisions, including feasibility and cost-benefit analyses.
• Ensure adherence to relevant laws, regulations, and policies throughout the project.
• Establish change management standards and participate in change control processes.
• Develop information systems and security plans to protect project data.
• Ensure adequate training and documentation for end-users regarding product functionalities.
• Facilitate effective communication among stakeholders, project teams, and agency personnel.
• Perform other duties as assigned.

Qualifications

The qualifications and skills outlined below provide a general overview of the requirements for this position. Due to the anticipated nature of the contract and the pending task order from the client, this list may be subject to change. Candidates should demonstrate adaptability and a willingness to evolve with responsibilities defined by the client.

• Bachelor's degree in an IT-related or Engineering field. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
• Valid Project Management Professional (PMP) certification from the Project Management Institute (PMI). (This certification is required and cannot be substituted with additional experience.)
• Minimum of five (5) years of extensive project management experience, including at least three (3) years in a lead capacity managing resources and interfacing with executive leadership.
• Experience in business processes, data migration, and system implementation best practices.
• Experience in quality assurance activities within large-scale system implementations.
• Proficient in electronic data processing systems study, design, and programming.
• Experience in refining and specifying functional requirements and translating them into technical specifications.
• Minimum of three (3) years providing project management services to state entities on comparable IT projects.
• Three (3) years of experience leading IT projects using Agile methodologies.
• Three (3) years of experience managing projects involving cloud-based services, preferably Salesforce or ServiceNow.
• Experience in Organizational Change Management for at least three (3) years.
• Experience in capital planning and investment assessment for IT initiatives.
• Familiarity with contracting and procurement practices for IT projects.
• Demonstrated financial management skills in large-scale IT programs.
• Proficiency in configuration and information management systems.
• Experience with IT performance assessment and metrics analysis.

Preferred Qualifications:

• Experience with Task Accomplishment Plans (TAP) and associated project management techniques.
• Experience in implementing project management standards throughout the system development lifecycle.
• Ability to document, track, and resolve project-related risks and issues.
• Experience in providing project management briefings and presentations for stakeholders.
• Skilled in reviewing project deliverables and providing technical input.
• Ability to maintain a log of technical and fiscal issues throughout projects.
• Experience in post go-live support and monitoring service level agreements.
• Experience in analyzing lessons learned and preparing project close-out documentation.
• Identifying and facilitating continuous improvement activities.

Minimum Skills:

• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Exceptional verbal and written communication abilities.
• Strong organizational, analytical, and problem-solving skills with meticulous attention to detail.
• Ability to analyze systems and procedures efficiently.
• Proven multitasking capabilities in managing multiple projects simultaneously.
• Self-motivated with the ability to work independently or within a team.
• Skilled in handling sensitive and confidential information appropriately.

Our Commitment to You / Overview of Benefits

• Comprehensive Medical, Dental, and Vision Insurance; Wellness Program.
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
• Short-Term and Long-Term Disability options.
• Basic Life and Accidental Death & Dismemberment (AD&D) Insurance provided.
• Voluntary Life and AD&D options available.
• 401(k) Retirement Savings Plan with matching after one year.
• Generous Paid Time Off policy.

Reports to: Managing Director.

Working Conditions

• Professional office environment with potential onsite work in the main office.
• Ability to work for extended periods physically and mentally.
• Proficiency with office productivity tools required.
• Ability to maintain a professional workspace.
• Capacity for sitting for long periods in front of a computer.
• Flexibility to adjust scheduling, including working holidays.
• Possibility of travel for business or professional development.
• May require working hours outside of normal business times.

Other Duties

This job description does not encompass all activities or responsibilities required for the role. Duties may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will be considered for employment in accordance with applicable laws.

Pay Range: USD $135,287.00 - USD $152,237.00 /Yr.

Location: Professional office environment.