IT Project Manager

Job Details

The IT Project Manager will oversee the execution of key IT projects throughout the community, working closely with management to assess and address user and project/program needs. Areas of responsibility include business improvement activities, including determining user/resident requirements, recommending practical solutions, and leading community-wide efforts to improve the effective use of technology. This position reports to the IT Director and is expected to set a strong leadership presence for less experienced staff members. Additional duties will include gathering business requirements for internal departments, business partners, vendors and consultants. Other principal working relationships include the senior leadership team.

Essential Job Functions:

• Provide expertise in project management and business analyst tasks on initiatives of various size and scale
• Coordinate internal resources and third parties/vendors for the execution of projects
• Ensure resource availability and allocation
• Developing project plans and processes to monitor and track progress
• Oversee community wide technology training initiatives
• Develop spreadsheets, diagrams and process maps to document needs
• Delegate project tasks based on skillsets of internal staff and third party vendors
• Communicate regularly with management and all users of information services and systems
• Maintain a risk register to set expectations regarding risk management
• Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
• Manage financial aspects of enterprise projects
• Develop and implement IT policies and procedures, including those for architecture, security, disaster recovery, standards, procurement, and service provisioning
• Negotiate and manage vendor relationships
• Support the community's overall mission, following all standards, policies, procedures, and confidentiality guidelines.

Minimum Requirements:

A Bachelor's degree in computer science or equivalent education and experience, along with advanced technical or managerial credentials. A PMP is preferred. Experience within the healthcare and/or hospitality industry and securing environments that are externally regulated is a plus.

Ten or more years of progressive IT experience as a project manager who has a demonstrated ability to manage multiple concurrent projects. Excellent verbal and written communication skills. Ability to meet deadlines, and to take initiative in the development and completion of projects. Strong project management, organizational and time management skills. Excellent problem-solving, analytical and evaluative skills. A quick learner that can serve as a bridge between IT and the business.

Essential Requirements:

• High level of emotional intelligence
• Positive, friendly and encouraging
• High energy/upbeat attitude with a heart for helping people, developing staff and managing technology
• Ability to interact effectively with management and prioritize multiple projects
• Technical proficiency, effective problem solving and critical thinking skills
• Ability to consistently meet tight timelines and deadlines
• Ability to envision where the industry is heading and to align the appropriate processes and technology to reach the company's goals
• Ability to work in a team environment
• Ability to wear "multiple hats" and to adapt to competing priorities
• Excellent oral and written communication, interpersonal and organizational skills, and attention to detail

EOE--The Hill at Whitemarsh is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other protected status under federal, state or local law

Regular Scheduled Hours/Shift 40

Weekends Occasional