Le IT Project Manager – Quality Systems H/F

About the Role

The IT Project Manager – Quality Systems H/F supports, configures, and manages updates for IT systems that support the Quality business processes. She/He is responsible for the proper functioning and continuous improvement of systems within her/his scope, in full compliance with pharmaceutical good practices and budget.

Responsibilities

Her/His activities include, but are not limited to:

• Maintaining operational excellence for all systems within her/his scope,
• Resolving incidents,
• Configuring new functionalities,
• Managing relationships with users and the solution provider to resolve system usage issues and meet new business needs,
• Managing updates for the various systems within her/his scope.

Daily Activities:

• Managing the administration of systems within her/his application scope (Ennov Doc, Ennov Training, Ennov Dossier, Avanteam QMS…),
• Managing system access (creation, deactivation, modification),
• Handling incident resolution,
• Facilitating the user community,
• Providing users with technical support for IT issues,
• Developing business cases including analyses such as return on investment (ROI).

Lifecycle Management:

• Monitoring IT system validation activities within her/his application scope,
• Supervising continuous improvement to maintain and increase user satisfaction – in line with the DDSI department strategy,
• Driving system evolution within her/his scope (Change Advisory Board, analysis and prioritization of change requests, Data management…),
• Participating in our service providers' annual events.

Project Management:

• Managing deployment and upgrade projects, as well as stakeholders, within schedule and budget constraints,
• Selecting project participants,
• Developing or updating project plans for IT projects, including information such as project objectives, technologies, systems, specifications, schedules, funding, and team,
• Meeting with all stakeholders (department heads, senior leadership, providers…) to align on company challenges and context, solicit cooperation, and resolve issues.
• Performing technological watch in her/his field of activity.

Profile

This role requires an Engineering, Master's, or Bac+4/5 level education, with a minimum of 5 years of experience, including at least 3 years in a similar position.

• In-depth knowledge of project management, including its financial dimension,
• Knowledge of the pharmaceutical sector, including knowledge of the pharmaceutical industry's regulatory context (GxP),
• Knowledge of quality processes,
• Proficiency in English.
• Ability to evaluate processes/solutions to improve performance and foster continuous improvement,
• Corrective and evolutionary maintenance of IT systems,
• User support.
• Responsibility, reliability, and ability to meet deadlines,
• Proactivity,
• Ability to question, open-mindedness, and active listening,
• Ability to collaborate and build an effective network inside and outside the company,
• Impact and influence skills.

Technical Skills

• ITIL
• PMBOK
• RGPD
• GxP
• Gamp 5 and 21 CFR Part 11

Mayoly Benefits

• Salary package including variable remuneration
• Excellent comprehensive social protection (80% of mutual insurance contributions covered by the company, provident fund)
• Complete employee savings plan (PEE, PERO CET profit-sharing)
• Numerous CSE benefits
• Committed inclusion and diversity policy

About Mayoly

MAYOLY is a French pharmaceutical group, an international player in public health that has always successfully reinvented itself and transformed to meet the evolving needs of our world. It is with this entrepreneurial spirit and our family culture that today, MAYOLY aims to become a leader with a global offering combining health and well-being. Our three historical areas of expertise have enabled us to grow over the years: gastroenterology, dermo-cosmetics, and our industrial excellence with 5 factories, 4 of which are in France. Every day, in over 100 countries, MAYOLY's 2,200 employees advance prevention and the best health and well-being solutions and services. We work with healthcare professionals, health authorities, institutions, and local populations to support and expand access to reliable and effective health and well-being solutions worldwide. For over 100 years, we have strived to make a difference for everyone. Our purpose: to improve the health and well-being of all by offering a better daily life for everyone.