Project Manager / Retail / Supply Chain Project Manager with Manhattan

About VST Consulting, Inc.

VST Consulting, Inc. is seeking an IT Project Manager with a focus on Fulfillment and Supply Chain domains. This role operates under minimal supervision, planning, directing, and coordinating all IT activities for a large, long-term, inter-departmental development and infrastructure project. You will work within a larger program under a Program Manager, responsible for all IT activities supporting the program.

This is a hybrid position, requiring a minimum of 3 days per week onsite at our Fulfillment Operation in Maine to facilitate in-person collaboration with the team and colleagues.

Responsibilities

Project Detail and Schedules

• Manages the work of all IT resources, including daily alignment via standups.
• Develops an IT project work breakdown structure encompassing all required IT development and infrastructure tasks.
• Working with the IT project team, develops and manages a project schedule/timeline using approved Project Management tools (Prism PPM, Jira, SharePoint, etc.).
• Develops, monitors, and manages the IT project staffing plan and resource allocations, approved by resource managers.
• Determines resource assignments with task estimates (ETCs).
• Uses negotiation skills to balance competing work demands with necessary resources for project success.

Communication and Presentation

• Keeps the program manager informed of progress, negotiating schedule and resource adjustments to ensure overall quality.
• Functions as the central point for all IT project communications, providing updates for program-level consolidation.
• Leverages the most effective communication methods based on the situation and urgency.
• Develops and delivers presentation content to the program manager to drive understanding and alignment across the team and project sponsors/stakeholders.

Project Governance

• Participates, along with the Program Manager and other project PMs, in providing content to facilitate alignment with sponsor and stakeholder groups.

Vendor Management

• Collaborates with applicable project vendor(s) to ensure successful project deliverables.
• Tracks and maintains applicable IT vendor deliverables.

Risk Management

• Identifies and analyzes IT project risks to determine highest potential risk exposure and mitigation strategies.
• Identifies and focuses on issue and risk resolution using appropriate escalation levels, considering impact to scope, schedule, budget, or quality.
• Communicates risks to the program manager with a clear understanding of potential program impact.

Project Financials

• Participates in determining project financials related to IT work and communicates to the program manager for full project cost alignment and management.

Skills & Qualifications

• Strong hands-on project management skills with at least 5 years of experience managing complex IT efforts.
• Experience managing teams within a larger program with members in multiple locations.
• Experience structuring work into various workstreams and managing multiple IT workstreams concurrently.
• Strong applied use of PM tools/techniques (planning, risk management, cost control, assessment, Jira board development and management, etc.).
• Experience with vendor management.
• Excellent communication skills (oral and written), English-language proficiency, and facilitation skills. Ability to represent work at all organizational levels, up to executive levels.
• Excellent people skills, including developing strong relationships, building a trusting team environment, and the ability to listen and translate insights into actionable plans.

Desired (but not mandatory):

• Experience with Cloud Data Platforms supporting Fulfillment and Supply Chain in an omni-channel retail environment.
• Proficiency with Prism PPM, Jira, SharePoint, Excel, and PowerPoint.
• Understanding of business process transformation and change management practices.
• Manhattan experience.