IT Senior Business Analyst

Role Detail

• Reporting into the Delivery leads, and the IT Project Manager for allocated projects
• Working within the structure of the Project Management methodology (CPM), undertaking a set of key tasks as listed below:
• Take a lead role in workshops, working with internal and external key stakeholders to identify and document requirements to define the agreed scope of the project, subject to the sign-off of all parties
• To act as consultant, co-ordinator and liaison between the various parties in the development / configuration build stage of the solution, working to ensure fitness for purpose
• Prepare test plans and conduct Systems Integration Testing (SIT), as required, to professional quality standards, ensuring that the end-to-end data exchanges between organisations and systems works as it should, and that the systems are correctly configured to meet the documented requirements
• Support the user community in undertaking User Acceptance Testing (UAT)
• Support the preparation of the solution for live operation
• Perform implementation and post implementation support tasks, both on and off site, as required by the project.
• Projects are generally centered around Client warehouses located throughout North America. The role will be a combination of remote and on-site working, the balance of which will vary by project.

Skills Summary

• Proven analytical skills and attention to detail
• Strong documentation skills
• Strong logistics/supply chain knowledge
• Ability to work to a rigid schedule
• Basic IT project management skills
• Decision-making skills
• Excellent verbal and written communication skills
• Good knowledge of the IT project lifecycle
• Budget management skills
• Good knowledge of warehousing and transport IT systems and solutions
• Good presentation skills
• Negotiation skills
• Ability to work well in a team environment
• Tenacious approach to problem solving
• Capability to work with all levels of management and operations and to communicate appropriately
• Considered to be highly competent by customers in way they perform business.