IT Technical Writer 1

JOB PURPOSE:

Write and review technical materials, such as manuals, appendices, or instructions. May assist in layout work.

CORE DUTIES:

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, online accessibility, and terminology.
• Design and format publications, and coordinate printing and distribution of technical documents.
• Develop web or print content that complies with department and university standards.
• Maintain records and files of work and revisions.
• Monitor and resolve HelpSU tickets.

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree and three years of relevant work experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Excellent writing and grammar skills in addition to relevant technical knowledge.
• Good working knowledge of HTML and CSS.
• Good working knowledge of content management systems such as Drupal.
• Good working knowledge of Google Workspace and Adobe Creative tools.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently sit, grasp lightly/fine manipulation.
• Occasionally stand/walk, writing by hand.
• Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.
• Requires good visual acuity.
• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Employment Details:

• Full time or part time: part time
• Number of hours per week: 20 hours per week
• Shift timing/schedule: flexible due to part-time, but should include California business hours 8 am - 5 pm with one hour lunch break
• Will the resource be working with minors? No
• How many years of experience are required? Please see job description.
• Will this role extend or possibly convert to a client FTE? Could be extended into 2027, but not converted to FTE.
• Location Address: Cardinal Hall

Work Location:

Remote/onsite/hybrid: remote or hybrid is fine

Manager can accept non-local candidates.