Technical Writer

Project Overview

NYC DSS is executing a large-scale Data Center Co-location and Migration Project focused on infrastructure modernization, risk mitigation, and improved system performance. This initiative involves consolidating multiple data centers and migrating systems to a new facility.

Key Responsibilities

• Prepare and consolidate application inventories across DEV, QA, and PROD environments
• Develop Bills of Materials (BOM) for applications
• Create and standardize technical documentation including runbooks, architecture docs, and security artifacts
• Prepare firewall rules and validate infrastructure components
• Establish documentation standards and governance processes
• Collaborate with infrastructure, security, architecture, and operations teams
• Ensure compliance, accuracy, and audit readiness of all documentation

Required Skills

• 7+ years of experience in technical writing within enterprise IT/infrastructure environments
• Strong understanding of DEV, QA, PROD environments
• Experience with BOMs, system architecture documentation, and runbooks
• Knowledge of networking concepts (IP, ports, protocols, firewalls)
• Experience with security/compliance documentation
• Familiarity with ITIL processes and governance frameworks
• Proficiency in MS Office, Visio, Confluence/SharePoint

Nice to Have

• Government or public sector experience
• Exposure to data center migration or cloud environments

Compensation

• Pay: $50.00 - $60.00 per hour
• Expected hours: 40.0 per week

Work Location

• In person