IT|Business Analysis - Lead I - Business Analysis

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world‑wide. Our client provider of digital technology and transformation, information technology and services

Position

Process Facilitator (Business Analyst)

Location

Baltimore, MD

Duration

9 Months

Job Type

Temporary/Contract

Work Type

Hybrid (3 days Onsite)

Job Description

The client is seeking experienced Process Mapping Facilitators to support large‑scale Finance Process Optimization initiatives. The role focuses on leading and facilitating optimization workshops, visually mapping end‑to‑end processes, and enabling stakeholders to identify areas of opportunity, redesign workflows, and accelerate execution across global teams.

Key Responsibilities

• Lead and facilitate process mapping workshops in virtual, hybrid, and in‑person formats
• Create and refine current‑state process maps in Firm‑approved process mapping systems
• Translate complex Finance processes into clear, actionable visual artifacts
• Drive stakeholder engagement, alignment, and decision‑making during workshops
• Partner with process optimization leads, subject matter experts, and delivery teams to ensure execution‑ready outputs

Qualifications

• 8+ years of experience in process improvement & optimization, or operational excellence roles
• Proven experience facilitating process mapping workshops
• Strong virtual facilitation skills with global and senior audiences
• Hands‑on experience with Microsoft Visio and Signavio
• Experience supporting Finance transformation initiatives
• Strong communication, stakeholder management, and process storytelling skills
• Experience with BPMN is mandatory

Preferred Qualifications

• Lean Six Sigma Black Belt certification
• Experience in large‑scale enterprise or operating model transformations
• Exposure to service design or operating model initiatives
• Exposure to Global Finance processes

TekWissen® Group is an equal opportunity employer supporting workforce diversity.