Technical Content Writer

About

The client is seeking a qualified Technical/Content Writer (TCW) to create short- and long-form content documentation and visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.) for various audiences.

The TCW must have experience with software development and/or a technology background with experience with various data systems.

The TCW must have attention to detail, highly developed written communication skills, and the ability to handle multiple projects simultaneously.

The TCW must have experience creating system documentation, training users, developing user guidance & training materials, assessments, utilizing video editing software, and managing version control.

Responsibilities

• The TCW must be able to gain a deep understanding of products and services and translate complex information into simple, polished, engaging content.
• The TCW will take ownership of content creation from conception to completion: determining strategy, drafting copy, incorporating team and stakeholder feedback, optimizing the content for the platform, and evaluating results.
• The TCW will have experience in proofreading communications to ensure materials are on brand, aligned with strategy, clear, and error-free.
• Masterfully use tools such as Microsoft Word and Office Suite to publish content.
• Critically (yet with a collaborative spirit) edit team members' work.

Requirements

• Bachelor's degree in IT or related field or equivalent experience
• MS Office + MS Project or other Project Management software
• Strong communication skills - ability to articulate technical terms and complex data clearly to non-technical audience both verbally and in writing
• Experience with documenting data systems
• Content documentation & visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.
• Requirements gathering and documentation
• Experience with Writing and creating training materials/ user guides
• Experience performing trainings for the end user
• Experience utilizing video editing software

Desired Skills

• Experience in a K-12 administrative school environment
• Overall Experience with SIS tools
• Experience using Power School Products