Job Title:Product Manager – Data & Analytics

Detail:Responsibilities: • Effective Communication skills (Email and Telephonic Etiquette) • Ability to effectively handle conflict/ irate client • Effective numerical skills and ability to think analytically with good attention to detail • Solution based thinking • High levels customer service orientation • Logical thinking with good ability to work through “noise” • Ability to perform without or with limited supervision • Ability to use own initiative when dealing with ‘out of the ordinary’ scenarios • Ability to be flexible and adaptable to change • High levels of self-perception (confidence, self-empowerment, optimism, self-respect) • Effective Time management skills • Demonstrate high levels of accountability • High levels of stress tolerance • Ability to build value adding interpersonal relationships with colleagues, managers and brokers • Ability to work well within a team Requirements: • Matric • FETC (Further Education & Training Certificate) in Short Term Insurance – NQF 4 (150 credits) • Completed RE1 • Computer literacy (Word, excel, outlook) • Exposure to, or work experience on the TIAL Operating System (System A) – highly advantageous • Sound knowledge and understanding of relevant short-term insurance policy wording (Multimark III and/ or Personal Lines) • Minimum of two to three years relevant work experience as a short-term insurance Underwriter (Commercial Lines Products)