Junior Account Manager - GTA / SWO

New Grad – Junior Account Manager

Greater Toronto Area or Southwestern ON

Competitive Salary

Here’s what we do…

The Industrial Services division works closely with our Industrial customers to provide meaningful value to their operations and revenue from the scrap metal they generate. As a full-service metal recycling partner, we leverage our technical expertise, creative solutions and integrity to capture market share in the Canadian manufacturing, construction, and industrial segments we serve.

Here’s where you come in!

We’re seeking a motivated and ambitious Junior Account Manager to oversee industrial accounts in the Greater Toronto Area or Southwestern Ontario. Regardless of final location of the successful candidate, the ideal candidate will undergo 3-6 months of training and onboarding at our Head office in Toronto/Vaughan.

This is an entry-level role, and while prior experience is beneficial, our primary focus is finding the right individual who is eager to grow with us. We’re looking for driven, outgoing candidates with experience in providing exceptional technical or customer service. Our goal is to develop and promote this individual into an Account Manager and beyond.

Sound good so far? Here’s more of what you’ll be responsible for in this role…

• Develop and maintain relationships within assigned accounts

• Maintain a high level of service to existing customers; manage the customer relationship; and solicit referrals from these customers, where possible

• Collaborate with customer contacts to define needs and provide solutions

• Identify and target new business sales opportunities

• Promote and maintain the organization's brand image and identity within the marketplace

• Develop sales goals for territory or area; manage all aspects of strategic sales initiatives for these regions

• Maintain a high level of product and customer knowledge

• Ensure overall client satisfaction

• Travel to client sites to maintain relationships with the existing customers

• Performs other duties as required

What you bring to the table:

• Successful completion of post-secondary degree

• Ability to work in a fast-paced, dynamic environment

• Excellent customer service skills, interpersonal, organizational and communication skills

• Able to build and maintain lasting relationships with corporate departments, key business partners, and other stakeholders

• Exceptional verbal communication and presentation skills

• Excellent listening skills

• Strong written communication skills

• Good negotiation, planning, delegation and organizational skills

• Ability to occasionally travel and visit customers in Canada and US

• Intermediate level of proficiency in Microsoft Excel

• Must possess a valid driver's license.

A Few Super Cool Things About Us

• We grow people, not just the business. Whether you’re early in your career or ready for your next step, we invest in development, mentorship, and real opportunities to advance

• Our culture is built on “we before me.” Collaboration, trust, and respect aren’t just words here. They shape how we work every day

• Leadership that’s real and approachable. Our leaders are hands-on, transparent, and focused on continuous improvement, not hierarchy or ego

• A fast-moving environment where you won’t be bored. If you like variety, problem-solving, and being challenged, you’ll feel right at home

• Diverse, inclusive, and people-focused. We value different backgrounds, perspectives, experiences and we believe that’s what makes our teams stronger

• Safety comes first. Always. We are deeply committed to the health, safety, and well-being of our people and the communities we serve

This job posting reflects a new vacancy within the organization. The position is active and intended to be filled as part of our current staffing needs.

Compliance & Transparency

In accordance with Ontario’s pay transparency requirements, interviewed candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable).

Use of Artificial Intelligence

We may use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions are made by our Talent Acquisition team.

At CMI we are committed to fostering an inclusive equitable workplace, free of bias and discrimination, where everyone feels valued, respected, and supported. We are committed to working with and providing reasonable accommodation to applicants with disabilities where feasible. We thank all applicants for their interest; only those selected for an interview will be contacted.

#INDHP