Junior Business Transformation Analyst - Information Systems

About

Marshall+Sterling is a proud 100% employee-owned company with a legacy that dates back to 1864. We are committed to empowering our clients to predict, prepare for, and preempt risk, ensuring they can focus on what matters most. Join us in crafting a future that is safer and more secure.

Here, innovation is essential. We continuously strive for smarter, more effective ways to serve our clients and grow as a company. Our collaborative culture drives us to work together across teams, with clients, and within our communities. As an employee-owner, you will be valued, empowered, and directly invested in our shared success.

At Marshall+Sterling, you’re not just becoming part of a company; you are joining a culture that prioritizes integrity, impact, and a people-first environment. Your ideas matter, your growth is essential, and your contributions help shape a secure future.

Your Role

As a Junior Business Transformation Analyst, you will play a vital role in driving innovation within our organization. You will support efforts in process improvement, technology modernization, and digital transformation projects that enhance our operational efficiency and the overall employee experience.

• Assist in digital transformation initiatives to optimize workflows and modernize operations.
• Work cross-functionally to identify process challenges and recommend technology-driven solutions.
• Help with system integrations, application enhancements, testing, and rollout coordination.
• Evaluate and implement AI, automation, and analytics tools to streamline daily operations.
• Research industry trends and best practices to support continuous improvement initiatives.
• Collaborate with leadership and teams to support training, communication, and new system adoption.
• Track operational impacts and user adoption to inform smarter business decisions.

Qualifications

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field; equivalent experience is considered.
• 1+ years of experience in business operations, analytics, process improvement, or digital transformation.
• Experience in an insurance agency, brokerage, or related environment is preferred.
• Familiarity with business systems such as AMS360, Salesforce, Applied Epic, ImageRight, Power BI, Tableau, SQL, or similar platforms.
• Strong analytical, organizational, and communication skills with the ability to work collaboratively.
• Interest in AI, automation, and emerging technologies, including tools like ChatGPT and Microsoft Copilot.
• Ability to manage multiple priorities in a fast-paced, collaborative setting.

Total Rewards Package

Compensation: $65,000 - $70,000, based on experience.

Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance, employee assistance programs, wellness perks, and more!

Employee Stock Ownership Program: As a 100% employee-owned company, you have the unique opportunity to build long-term wealth while developing your career. Benefits of our ESOP include:

• Long-Term Rewards: The value of your ESOP account grows over time, rewarding your dedication to our success.
• Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in our growth.
• No Out-of-Pocket Costs: Our ESOP is entirely company-funded, so you gain equity without personal investment.