Junior Customer Success Manager – Individualsoftware (all genders)

About Us

With high-end software engineering, we set standards every day and inspire our customers in demanding digitalization projects. As an innovative team, we drive digitalization in mechanical engineering, medical technology, and other industrial sectors and develop tailor-made solutions that create real added value.

Your Role

In close cooperation with your colleagues from sales and software development, you will take on an important role: Together you will look after our existing customers, expand customer relationships, secure contract renewals, and identify further potential.

What Interests You

• You support our experienced Customer Success Managers (CSM) in sales activities, such as existing customer care, offer and price negotiations, sales controlling.
• You create offers in our ERP and CRM systems and track their implementation until successful completion.
• You maintain and develop sustainable relationships with customers, partners, and associations by actively seeking direct exchange and continuously expanding networks.
• You research market and technology trends and thus support us in the strategic orientation of our sales activities.
• You regularly attend events and represent XITASO there with confidence and persuasiveness.

What Sets You Apart

• You have a completed degree in business, public relations, communication sciences, or a comparable course of study.
• Ideally, you have already gained initial insights into sales, marketing, or business development in the IT sector through internships or working student positions.
• You enjoy approaching people and have exceptional communication skills.
• You are willing to travel occasionally to strengthen customer relationships and foster team spirit through personal meetings.
• You have very good German and English skills (min. C1 level) for clear and confident communication within the team and with our partners.

Salary Information

Within our uniform and transparent salary framework, the gross annual salary for the position is in the range of EUR 45,000 - 60,000 and is based on various factors such as qualifications and experience.

Your Contact Person

Daniela +49 821 885882-0 work@xitaso.com