Junior Customer Success Manager

About the Role

We are seeking a motivated and enthusiastic Junior Customer Success Manager to join our growing team in Nantes. In this role, you will be instrumental in building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services.

Responsibilities

• Manage and nurture relationships with a portfolio of clients.
• Understand client needs and provide tailored solutions.
• Drive customer adoption and satisfaction.
• Identify opportunities for upselling and cross-selling.
• Collaborate with sales and product teams to ensure client success.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 1-3 years of experience in customer success, account management, or a similar client-facing role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in CRM software.

Benefits

• Health insurance
• Paid time off
• Professional development opportunities