C
Junior Customer Success Manager
Cosmoquick
Philadelphia · On-site Full-time Entry Level 2w ago
About the role
About Us
We are a growing tech company looking for a motivated Junior Customer Success Manager to join our team in Philadelphia. You will play a key role in ensuring our customers achieve their desired outcomes while using our product.
Responsibilities
- Manage a portfolio of customers and build strong relationships.
- Onboard new customers and ensure successful adoption of our product.
- Proactively identify and address customer needs and challenges.
- Drive customer retention and expansion opportunities.
- Collaborate with sales and product teams to improve customer experience.
Qualifications
- 1-3 years of experience in customer success, account management, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to manage multiple priorities and deadlines.
- Experience with CRM software is a plus.
- Bachelor's degree in Business, Communications, or a related field.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Paid time off
Skills
CRM
Don't send a generic resume
Paste this job description into Mimi and get a resume tailored to exactly what the hiring team is looking for.
Get started free