Junior Customer Success Manager

About Us

We are a growing tech company looking for a motivated Junior Customer Success Manager to join our team in Toulouse. You will play a key role in ensuring our clients achieve their goals using our innovative solutions.

Responsibilities

• Develop and maintain strong relationships with clients.
• Understand client needs and provide tailored solutions.
• Onboard new clients and ensure their successful adoption of our product.
• Monitor client health and proactively address any issues.
• Identify opportunities for upselling and cross-selling.
• Collaborate with sales and product teams to improve client satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 1-3 years of experience in customer success, account management, or a similar client-facing role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to manage multiple clients and priorities simultaneously.
• Familiarity with CRM software is a plus.

What We Offer

• Competitive salary and benefits package.
• Health insurance.
• Paid time off.
• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.

Location

Toulouse, France