Key Account Manager (m/f/d) Pharmacy Groups

About Haleon

Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

We operate through our Win as One strategy, which puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Role Overview

The Key Account Manager (m/f/d) Pharmacy Groups is responsible for developing, strengthening, and executing Haleon’s commercial strategy across Swiss pharmacy groups. The role manages an expanded customer portfolio—including central organizations and a defined pharmacy territory in the field—ensuring strategic alignment, flawless execution, and sustainable sales growth. It combines strong customer partnership, field proximity, cross‑functional coordination, and indirect leadership of the sales force to maximize Haleon’s presence and performance.

Role Responsibilities

Customer Strategy & Ownership

• Own and grow a broadened portfolio of pharmacy groups
• Develop customer‑specific strategies and annual business plans aligned with Haleon priorities and KPIs.
• Ensure end‑to‑end ownership of baseline, promotional plans, and in‑store execution.

Customer Engagement & Execution Excellence

• Maintain monthly connections with central organizations.
• Conduct regular customer business reviews, assess performance, and identify opportunities for incremental growth.
• Lead contract negotiations, commercial terms, and marketing plan agreements.
• Continuously analyze market data, competition, and consumer insights to guide commercial strategy and collaborate on volume and value forecast.

Field Insights & Territory Development

• Manage a defined pharmacy territory with weekly field visits (1 day/week).
• Collect insights and share them cross functionally to improve commercial decisions.
• Identify new growth opportunities and risks.

Cross‑Functional & Indirect Leadership

• Work in close collaboration with the National Sales Force Lead to ensure alignment with field force priorities and execution.
• Provide strategic direction, and alignment to Sales Representatives operating within the territory and groups.

Essential Requirements

• Bachelor’s degree in Business Administration, Marketing, or equivalent.
• Field experience, strong credibility in pharmacy environments & willingness to travel regularly (weekly field presence required).
• Strong stakeholder management and cross‑functional collaboration skills.
• Excellent negotiation, communication, and interpersonal skills.
• Analytical, structured, and solution‑oriented mindset.
• High resilience and adaptability in a dynamic commercial environment.
• Languages: German, English, French as optional

Why Haleon?

• Join a dynamic team in an inspiring and international environment.
• Embrace our engaging culture of open, direct communication, or "Du-Kultur," while working in a central location.
• Enjoy the flexibility of remote work while maintaining a healthy work-life balance. With a good balance between working from home and being in the office: we operate in a hybrid work model. You also have the option to work from home.
• We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success.
• Health and well-being are a priority. We provide comprehensive health benefits, including vaccinations & regular access to our products. Plus, you’ll enjoy attractive corporate discounts on fashion, sports activities, concerts, and lifestyle offerings.
• Your growth matters to us. We offer an extensive range of training opportunities, covering leadership, business skills, and technical competencies. You can even participate in our own "Mini-MBA" program at no cost to advance your career.

Job Posting End Date

2026-04-26

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive workplace.