Key Account Manager

Responsibilities

In the context of its responsibilities, the KAM ensures the management and development of GMS commercial activity on the assigned accounts. As such, he/she:

• Manages relationships with national and regional clients (purchasing, logistics, finance, sales administration, etc.) and advances their projects.
• Centralizes and analyzes key information for a good understanding of the brands and the market.
• Builds the brand business plan in line with the commercial policy and defined budgets.
• Negotiates, deploys, and monitors annual agreements (national brands and private labels: ranges, innovations, promotional plans).
• Ensures budget monitoring (client P&L), provides real-time information, and alerts in case of deviations.
• Develops sales revenue and account profitability in line with set objectives.
• Analyzes performance versus budget and implements necessary corrective actions.
• Implements reliable and transparent reporting to facilitate decision-making.
• Ensures sales forecast reliability and updates tools (e.g., Anaplan).
• Deploys the commercial action plan with field teams to maximize performance.
• Contributes to the commercial policy and supports the management of disputes and payment delays.

The list of these main tasks is not exhaustive and is subject to change based on service needs.

Qualifications

The sought-after profile holds a Master's degree in engineering or commercial studies and has experience in B2C key account sales management, including at least three rounds of GMS negotiation.

Versatile, dynamic, and responsive, he/she knows how to plan, prioritize, and achieve results, while developing solid relationships with clients, stakeholders, and a relevant network thanks to excellent interpersonal skills.

Autonomous and adaptable, he/she is comfortable in a complex environment, masters problem-solving, and has excellent knowledge of products, markets, and clients, as well as negotiation, contracting, and order-to-cash cycle processes.

Proficiency in IT tools is also required.

An ambassador of Tereos values, he/she illustrates collaboration, audacity, pragmatism, and performance on a daily basis.