Key Account Manager, East and South

Department Strategic Objectives

• Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.

Job Purpose

• Support development, and ensure implementation of customers.
• Plans that are aligned with overall business strategies and achievement of profitable sales objectives.
• Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders

Context / Scope

• A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

Key Accountabilities

• Ensure achievement of agreed Customer targets / KPIs.
• Manage the business partnership with Key Accounts.
• Customers including development and implementation of Joint Business Plan.
• Define and execute plans for the key accounts Customers in line with business requirements.
• Lead the implementation and excellent execution of all channel / category activities for Customer channels.
• Provide inputs into the Commercial Planning process.

Measurement / Performance Indicators

• Availability and quarterly reviews of annual Joint Business Plan with Key Account.
• Timeliness and quality of implementation of the Joint Business Plan.
• Target vs. Actual performance (volume/value, KPIs etc.).
• Monthly account reconciliation.
• Coaching / Training sales team.

Internal & External Relationships:

• National Key Account Manager .
• Line Managers (Marketing / Sales / Channel / Supply Chain / Finance).
• Key Account Managers.
• Key Accounts Customers.
• PZ Marketing & Sales network.

Knowledge, Skills & Experience Needed

Qualifications:

• First Degree in any discipline
• Computer literacy (MS Word, Excel, PowerPoint)

Experiences:

What experience brings success to this role:

• Minimum of 3 years in marketing or sales.
• Understands Customer and Field Sales Management practice.
• Has demonstrated success in the previous role.

Knowledge:

What does the person need to know:

• Good knowledge of business objectives and priorities.
• Good knowledge of Joint Business Planning process.
• Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
• Knowledge of Distributor Management.
• PZ Cussons Leadership competencies.

Functional or Technical / Business Skills:

What can the holder do:

• Commercial Acumen - Proven Strength
• Customer Management - Developed
• Negotiation Skills - Developed
• In Market Execution - Developed
• Selling Skills - Proven Strength
• Sales Drivers - Proven Strength
• Channel Strategy - Developed
• Presentation & Communication Proven Strength

Application Closing Date

17th May, 2026.

How to Apply

Interested and qualified candidates should: Click here to apply online

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