Key Account Manager (KAM) Companion Animal (m/f/d)

About the Role

To strengthen our sales team in Switzerland, we are looking for a dedicated and proactive individual for immediate permanent employment.

The Key Account Manager (KAM) Companion Animal (m/f/d) is responsible for the end-to-end management of strategically relevant national and international veterinary corporate customers within the Companion Animal Business Unit in Switzerland. The role ensures sustainable growth, strong and long-term customer partnerships, and consistent implementation of corporate account strategies.

Responsibilities

Key responsibilities include:

• Full commercial responsibility for assigned Key Corporate Accounts, including planning, implementation, and monitoring of the entire sales cycle.
• Development, implementation, and continuous advancement of strategic account plans in line with national, regional, and global priorities.
• Central point of contact for the corporate customers managed, and steering of complex internal and external stakeholder landscapes.
• Conducting senior-level interactions with decision-makers of the corporate accounts, including business reviews, contract and conditions negotiations, and long-term partnership discussions.
• Ensuring cross-functional alignment and implementation through close collaboration with Sales, Marketing, Technical, Medical, Finance, Business Operations, and other relevant functions.
• Swiss interface function to regional and international corporate account management teams with a focus on alignment, information exchange, and consistent implementation of agreed frameworks.
• Steering account performance based on relevant KPIs, identifying opportunities and risks, and initiating appropriate follow-up measures.
• Representing the company as a strategic partner to corporate customers, adhering to the highest standards of professionalism, compliance, and customer orientation.
• This job description outlines the essential goals and tasks of the position and does not claim to be exhaustive.

Requirements

Education & Experience

• Completed university degree in Business Administration, Life Sciences, Veterinary Medicine, or a comparable course of study.
• Several years of professional experience in Key Account Management, Strategic Sales, or comparable commercial functions, ideally in the Animal Health, Pharma, MedTech, or a similar B2B environment.
• Proven experience in managing complex customer relationships with multiple stakeholders and decision-making levels.
• Experience in matrix organizations and in collaborating with regional and/or global teams.

Skills & Competencies

• Strong strategic thinking combined with strong implementation and results orientation.
• Excellent skills in stakeholder management, communication, and negotiation.
• High commercial understanding and strong customer orientation.
• Ability to work independently, handle ambiguity, and prioritize effectively.
• Strong collaboration skills and leadership through influence without formal line responsibility.

Personal Attributes

• High degree of ownership, responsibility, and integrity.
• Strong customer-oriented mindset in line with the company's values and compliance standards.
• Resilient, structured, and solution-oriented approach to complex business issues.
• Mature leadership behavior with sound judgment, emotional intelligence, and professionalism.

Languages

• Fluent German and English (written and spoken); French of great advantage.

About Our Business Unit

Our Animal Health business unit is a trusted, global leader in veterinary medicine. The focus is on maintaining and improving the health, well-being, and performance of animals and the people who care for them. We are a global team of diverse professionals working together to make a positive contribution to animal husbandry and global food supply. We have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

As one of the most significant research-based pharmaceutical companies in veterinary medicine, Animal Health offers veterinarians, farmers, animal owners, and governments one of the largest portfolios of animal medicines, vaccines, health solutions, and health management services, as well as an extensive range of digitally connected products for identification, traceability, and monitoring. We invest in dynamic, extensive research and development activities and a modern, global supply chain. We are present in more than 50 countries. Our products are available in approximately 150 markets.

The Company

Our Company is a leading biopharmaceutical company employing over 1,000 people in Switzerland at three sites. The company’s headquarters are in Lucerne. At the site in Zurich, the company operates a global innovation and development hub. In addition, we manufacture medicines for global clinical trials and operate a forensic laboratory in Schachen (Canton Lucerne). We conduct around 40 clinical trials annually in Switzerland. The main therapeutic areas include oncology, infectious diseases, cardiovascular and cardiometabolic diseases. We also have a broad portfolio of vaccines for the prevention of diseases in children, adolescents, and adults and we are one of the leading companies in veterinary medicine. Furthermore, we take our responsibility to the local community seriously and have been involved for many years in initiatives such as the «Trendtage Gesundheit Luzern» and the «Alliance Health Competence».

We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.

One Roof is our new Swiss headquarters in Lucerne designed to bring teams together and make collaboration easier. Across 15,000 m² of modern office space, we unite colleagues from national, regional and global functions within different functions under one roof to strengthen cross‑functional cooperation and a ONE Team culture. The site is centrally located, a short walk from Lucerne train station, supporting sustainable commuting.

Additional Information

• Travel Requirements: 75%
• Valid Driving License: Yes