Key Account Manager

About Us

To strengthen our Business team, we are looking for a person for the position: Key Account Manager

Time Management Solution - Timelead

Job Description

As Key Account Manager, you play a key role in promoting, selling, and developing our time management solution. In direct contact with customers, the market and internal teams, you combine a strong commercial orientation with a Product Owner role.

The main tasks are as follows:

• Development of sales of the Timelead solution with existing and new clients by defining and implementing your business development strategy
• Management of a portfolio of key accounts and establishment of a long-term follow-up and development strategy for each client
• Identification and realization of new opportunities through prospecting, networking and participation in trade shows
• Acting as the preferred contact person for clients, particularly on functional and business aspects of time management, taking into account their HR and legal challenges

Role as Product Owner of the Timelead Solution

• Capturing and formalizing customer and market requirements
• Defining, prioritizing and maintaining the solution's roadmap
• Creating and prioritizing the functional backlog
• Coordinating and synchronizing the work of the dedicated development team in close collaboration with technical teams and management
• Ensuring consistency between the solution's vision, market requirements, technical constraints and profitability
• Monitoring legal, technological and business developments in the field of time management and actively contributing to the evolution of the Timelead offering
• Working closely with the business team and ensuring rigorous follow-up of activities and opportunities in the CRM tool

Profile Sought

• University degree or equivalent experience with a focus on economics or HR
• Confirmed experience (minimum 5 years) in a similar position: selling software solutions, consulting, Product Owner or hybrid business/product role
• Very good knowledge of processes related to time management in the Swiss context
• Global understanding of projects in the SME environment (product lifecycle, SaaS, customer constraints)
• Ease of exchange with various interlocutors: HR, finance, management, technical teams
• Good knowledge of the French-speaking Swiss market

Your Competencies

• Excellent analytical, synthesis and communication skills, autonomy, a sense of responsibility and an entrepreneurial spirit
• Ability to translate business requirements into concrete and actionable solutions
• Strong business sense and pleasure in prospecting and closing deals
• Strong interest in software solutions and their continuous evolution
• Ease in teamwork and interdisciplinary collaboration
• Adherence to company values:
  • Progress through sharing, success through team spirit
  • Trust in each person, respect for all
  • United in conviviality for quality service
• Perfect command of the French language; good knowledge of English

Offer Details

• Type of position: Permanent contract 80% to 100% - immediate start or to be agreed
• Location: Homeoffice or presence in our offices in Peseux (NE) with interventions throughout Switzerland

We offer the opportunity to participate in technological challenges within a team of enthusiasts, while providing a wide range of social benefits and remuneration in line with skills. Furthermore, flexible working hours, home office at discretion and the possibility of part-time work allow for easy reconciliation of private and professional life.