Lead Customer Engineer - Power Solutions

Amphenol Communications Solutions (ACS) – Customer Engineer
Location: Valley Green (Yocumtown, PA) – Engineering Department
Posted: 4 / 6 / 2026 Employment Type: Full‑time Salary: Depends on experience

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📌 Role Overview

As a Customer Engineer you will act as the technical bridge between Amphenol’s power‑engineering team and its customers. You’ll help customers solve power‑related challenges, recommend existing products, propose modifications, and drive new‑product concepts through engineering, thermal, and test resources. The position offers exposure to sales, marketing, and product development while working in a flexible, results‑driven environment.

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🛠️ Core Responsibilities

#	Responsibility
1	Work directly with customers to design power‑solution concepts that meet their technical requirements.
2	Assess customer needs, match them to existing products, or propose product modifications / new concepts.
3	Deliver technical documentation (drawings, specs, lab results, plating analysis).
4	Create 3‑D models and technical presentations to communicate solutions.
5	Use internal tools (Windchill, product configurators, Creo, etc.) efficiently.
6	Coordinate with internal engineering, thermal, manufacturing, and test labs to validate proposals.
7	Track market trends and help shape product‑differentiation strategies.
8	Build trusted‑advisor relationships with key customer engineering teams.
9	Participate in Voice‑of‑Customer activities for new‑product development.
10	Travel to customer sites as needed.

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🎓 Required Qualifications

Requirement	Details
Education	Bachelor’s degree in Mechanical Engineering or a related technical field.
Experience	≥ 2 years providing technical support that leads to design wins in the connector industry.
Software	Proficiency in 3‑D CAD (Creo) and Product Data Management (Windchill).
Domain Knowledge	Familiarity with server/storage/networking/data‑center rack architectures (preferred).
Standards	Exposure to industry specifications such as UL, EIA, IEC, Telcordia (a plus).

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💡 Desired Skills & Attributes

• Communication: Clear, concise verbal & written skills for global, cross‑functional audiences.
• Presentation: Strong organization and ability to craft compelling technical presentations.
• Customer Service: Proven ability to build and maintain strong customer relationships.
• Microsoft Office: Proficient in Word, Excel, PowerPoint, Outlook.
• Self‑starter: Comfortable working autonomously in a results‑driven culture.

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🌍 About Amphenol

Amphenol is a global leader in interconnect solutions for communications, mobile, RF, optics, and commercial electronics. The company’s ACS division designs and manufactures connectors, cable assemblies, and power‑interconnect solutions for data‑center, networking, automotive, and many other markets.

• Global footprint: R&D, manufacturing, and sales worldwide.
• Innovation focus: Cutting‑edge connector and cable technologies.
• Culture: Freedom to achieve pre‑defined goals, flexible work environment, emphasis on hard work and results.

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📋 How to Apply

1. Prepare your resume highlighting:
   • Connector‑industry technical support experience.
   • Specific projects where you drove a design win or created a new product concept.
   • Proficiency with Creo, Windchill, and any relevant power‑solution tools.
2. Write a concise cover letter (1‑2 paragraphs) that:
   • Shows your understanding of Amphenol’s power‑interconnect market.
   • Demonstrates a customer‑focused mindset and a track record of translating needs into engineering solutions.
3. Submit your application through the Amphenol Careers portal or the link provided in the original posting.

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✅ Quick Checklist Before Submitting

• ☐ Resume includes 2+ years of connector‑industry technical support.
• ☐ Specific CAD (Creo) and PDM (Windchill) experience listed.
• ☐ Any exposure to UL/EIA/IEC/Telcordia standards noted.
• ☐ Highlight customer‑facing projects and travel experience.
• ☐ Cover letter mentions Valley Green, PA location and willingness to travel.

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Equal Opportunity Employer – Amphenol welcomes applicants of all backgrounds, including minorities, women, veterans, disabled individuals, and members of the LGBTQ+ community.

For more information about the company, visit: https://www.amphenol-cs.com/

Good luck with your application! 🚀