Incident Manager

About

Teamware Solutions is seeking experienced Incident Managers to oversee incident command and management within a dynamic environment. The successful candidate will utilize their strong expertise in Site Reliability Engineering and Operations Engineering to lead cross-functional teams through high-impact outages. Key responsibilities include driving systemic problem resolution, effective stakeholder communication, and taking ownership during critical incidents. Located in Philadelphia, this role demands excellent leadership and client interaction skills.

Responsibilities

• Oversee incident command and management within a dynamic environment.
• Lead cross-functional teams through high-impact outages.
• Drive systemic problem resolution.
• Ensure effective stakeholder communication.
• Take ownership during critical incidents.

Qualifications

• Strong expertise in Site Reliability Engineering and Operations Engineering.
• Excellent leadership skills.
• Excellent client interaction skills.