Lead Product Manager for Risk Onboarding and Customer Strategy
Mercury
About the role
Elevate customer experiences as a Staff Product Manager focusing on Risk Onboarding. Collaborate with key teams to drive product quality and innovation, ensuring strong financial ecosystems. In this prominent product management role, you will craft the vision and technical roadmap for Risk Onboarding while comprehensively understanding customer and market needs. Aiming for high-level outcomes, you will use qualitative and quantitative metrics to guide decision-making and keep the team focused on execution. Key Responsibilities: • Define the technical roadmap for Risk Onboarding • Lead transformation in onboarding systems • Understand current and potential customer needs • Leverage data to inform strategic decisions • Prioritize projects with designers and engineers Requirements: • 10+ years of product management experience • 5+ years delivering software products • Domain expertise in KYC/KYB/Identity preferred • Experience in regulated environments • Strong collaboration and communication skills Drive impactful product direction and prioritize initiatives that enhance onboarding experiences, leveraging insights and fostering team accountability. #J-18808-Ljbffr
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