Lead Program Manager (LPM)

About Us:

INCO is a leading social enterprise with the mission to shape a more inclusive and sustainable economy, creating opportunities for all. We have teams and programs in over 50 countries worldwide. Our action is divided into 5 complementary activities:

• INCO Academy: Training programs for people far from employment, leading to careers in high-growth sectors (technology, sustainable development, health, etc.). Over 400,000 job seekers trained to date.
• INCO Kids: Education and awareness programs for schoolchildren on future issues (digital, ecology, citizenship). Over 350,000 learners supported.
• INCO Entrepreneurs: Incubation and acceleration programs for underrepresented founders and social entrepreneurs developing high-impact startups (2,000+ companies supported annually).
• INCO Ventures: Impact investing and financing programs to support the growth of social and environmental impact startups (over €500M in assets under management).
• INCO Spaces: Co-working and co-living spaces for social and environmental innovators who are changing the world (Paris, Berlin, Warsaw, etc.).

About the Role:

We are looking for a Lead Program Manager (LPM) to lead NewFutures:AI (NFAI), a large-scale international program conducted with major global partners. This is a hands-on operational leadership role for someone who thrives in complex environments and enjoys transforming ambiguity into structure, alignment, and results. You will lead cross-functional teams (operations, LMS platform, content, communication) to ensure all components come together into a coherent, high-quality program, achieving ambitious KPIs. If you are an operations leader, an ex-consultant, or a program builder who enjoys bringing clarity and performance to dynamic environments, this role is for you.

Responsibilities:

• End-to-End Program Execution
  • Lead NFAI execution across multiple countries and workstreams.
  • Translate program objectives into clear priorities, plans, and deliverables.
  • Ensure alignment with KPIs, deadlines, and expectations from management and funders.
  • Structure and facilitate steering committees to ensure decision-making and strategic alignment.
• Bring Clarity to Complex Environments
  • Structure a rapidly evolving multi-stakeholder program.
  • Transform ambiguity into concrete action plans for the team on a daily basis.
  • Proactively identify risks, misalignments, and dependencies.
• Lead Cross-Functional Teams (Matrix Environment)
  • Coordinate LMS, content, communication, and local operations teams.
  • Unite stakeholders around common priorities without direct hierarchical authority.
  • Ensure active visibility across all program workstreams.
• Manage High-Level Stakeholders
  • Manage relationships with key partners and funders.
  • Communicate strategically and proactively.
  • Demonstrate excellent judgment in managing institutional image and communication.
• Develop a High-Performing Team
  • Lead and grow a program team, including coaching junior managers.
  • Strengthen autonomy, accountability, and collective performance.
  • Apply structured delegation practices with rigorous follow-up.
• Ensure Execution Quality
  • Maintain high standards for all deliverables.
  • Establish rigorous working methods (tracking, meeting management).
  • Oversee the integration of the digital platform and learner experience in conjunction with product teams.

Qualifications:

• 7 to 10+ years of experience in program management, operations, or consulting.
• Proven experience leading complex multi-stakeholder initiatives.
• Ability to operate in ambiguity and create organizational structures.
• Excellent communication and stakeholder management skills.
• Strong leadership and ability to coach managers.
• Fluent English is mandatory; proficiency in other languages is an asset.

The "Plus" Points:

• Experience with digital platforms / LMS / product environments.
• Experience in education, employability, or social impact.
• Knowledge of Agile methodologies.

At INCO, we offer a stimulating environment that fosters growth, creativity, and trust. You will join a rapidly expanding global company with the energy of a startup. We are looking for candidates passionate about using technology for inclusive growth.

INCO is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other characteristic.